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Jins M. N.
Jins M. N., Computer Hardware Engineer
Category: Mac
Satisfied Customers: 2428
Experience:  Mac Expert, 7+ years of experience in installation and trouble shooting of mac osx and apps
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I cant get my apple id and password XXXXX out, I filled out

Customer Question

I can't get my apple id and password XXXXX out, I filled out the required info several times and this may be confusing the issue. What do I do now? Sharon
Submitted: 3 years ago.
Category: Mac
Expert:  Jins M. N. replied 3 years ago.

Hi. Thanks a lot for posting your Query here. I am Jins here to assist you. Please remember these things when we deal with your issue. It may take more than one step/answer to solve a problem. So If my answers don’t work or if you are not satisfied, please don’t Rate my answer as Bad or Poor Service, but please Reply back to me by clicking the “Continue Conversation” or “Reply” button and I will gladly continue to help. Remember, only Rate answer after you are 100% Satisfied. Please do not rate an answer, if you are not satisfied.


If you can't remember your Apple ID Password, or want to change it, use the password retrieval process at My Apple ID. Follow these steps to change your Apple ID Password:

1) Go to My Apple ID and click Reset your password.

2) On the next page, enter your Apple ID Name and click Next.

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3) Authenticate by email or by answering the security question.

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4) By following the emailed link or answering the security question, you'll be presented the option to reset your Apple ID password.

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Now you can use the new password to install/access your apps.

 

Regards

Jins