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Richard
Richard, Mac Software Engineer
Category: Mac
Satisfied Customers: 16836
Experience:  IT Engineer for over 15 years
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We have 3 calendars - a joint optusnet one and two individual

Resolved Question:

We have 3 calendars - a joint optusnet one and two individual ones for my wife and I on gmail. We use iCal as a common platform for the three, but with access to all three from our module devises. We noticed that the Joint accounts were showing up as calendar options on the iCal sidebar both in the 'On My Mac' section and in our individual gmail sections which was confusing and occasionally a problem if we accidentally used the wrong one to create an event. So I started deleting the joint calendars from the gmail sidebars on iCal, starting with my wife's. I then got a persistent error message on iCal "https://calendar.google.com/calendar/dav/[xxx.gmail.com]/user/ is not a location that supports this request.". So I went into my wife's gmail account and noticed that despite this error message on ICal, the joint address had in fact been deleted from her gmai optional, as intended. I then deleted the joint address from my gmail account, successfully, and with no error message. However I still get the error message on iCal and can't seem to do anything about it on either iCal or gmail. It is very irritating as I have to click 'OK' before I can do anything on iCal. any suggestions?
Submitted: 1 year ago.
Category: Mac
Expert:  Richard replied 1 year ago.
Hi there, and welcome to JustAnswer, I look forward to assisting you today with your question and providing the best answer possible.

Can you tell me the exact error you are receiving please?

Thank you
Customer: replied 1 year ago.

Two messages:


 


1. Your calendar couldn't be refreshed.


https://calendar.google.com/calendar/dav/XXXXX@XXXXXX.XXX/user/ is not a location that supports this request.


 


2. (immediately I click OK on the first)


Your server responded with an error


https://calendar.google.com/calendar/dav/XXXXX@XXXXXX.XXX/user/ is not a location that supports this request.


 

Expert:  Richard replied 1 year ago.
Stuart, we block email addresses due to privacy.

Can you please tell me the address

https://calendar.google.com/calendar/dav/XXXXX@XXXXXX.XXX/user/ is not a location that supports this request.

But put a space between the @ please
Customer: replied 1 year ago.

Not sure exactly what you mean. Perhaps this:


 


https://calendar.google.com/calendar/dav/sueh138 @ gmail.com/user/


 


or this:


 


https://calendar.google.com/calendar/dav/ @ /user/


 


or maybe this:


 


https://calendar.google.com/calendar/dav/sueh138 gmail.com/user/


 


Can't think of any more possibilities!!

Expert:  Richard replied 1 year ago.
Thank you Stuart

Have you removed the account from iCal and added it back?

Customer: replied 1 year ago.
I removed the joint account (hamils @ optusnet.com.au) from Sue's iCal but have not put it back again. Currently at a concert but should I try this when we get home?
Expert:  Richard replied 1 year ago.
Thank you Stuart

Let me know how it goes
Customer: replied 1 year ago.

I tried to re-create the Joint calendar in iCal under Sue CalDav but got the same error messages and it wouldn't create. I then tried re-creating the Joint calendar in gmail under sueh138. That worked, and appeared in iCal. So I then deleted it in gmail (i.e. following the same steps I took to delete the stuarth138 calendar successfully, which also worked in itself, but the earlier error messages keep appearing in iCal. Help!

Expert:  Richard replied 1 year ago.
for which Calendar do we now have the error Stuart?

Customer: replied 1 year ago.

The same as always - the Joint Ical calendar which showed up against 'Sue' in the iCal LHS listing of calendars. Btw I turned iCal off and on each time to refresh it before deleting .


 


Screen shot of iCal follows The ! is where the 'deleted' superfluous Joint S&S calendar was


 


Expert:  Richard replied 1 year ago.
Can you do the following Stuart

Quit iCal/Calendar.
Make backup copies of these files before deleting them.
Delete the calendar cache found here:
~/Library/Calendars/Calendar Cache
~/Library/Caches/com.apple.iCal (if these files exist)

Also the following:

Quit iCal/Calendar.
Make backup copies of these files before deleting them.
Delete the Events directory found here:
~/Library/Calendars/*.calendar/Events
Delete the application's preference files here:
~/Library/Preferences/com.apple.iCal.plist
~/Library/Preferences/com.apple.iCal.helper.plist (if this file exists)

Than restart the computer and test

Let me know the results please
Customer: replied 1 year ago.

Can't find any of these files on my Mac!

Expert:  Richard replied 1 year ago.
They are there.

You open Finder, click Finger, Go and type in

~/Library/Calendars

Dont forget the ~
Customer: replied 1 year ago.

Not sure what you mean by 'click Finger' but I opened Finder put the string (including the ~) in Search and nothing came up…..

Expert:  Richard replied 1 year ago.
Sorry Finder

But you need to enter the whole String

~/Library/Calendars

In the Go Menu

Like in this guide Click Me
Customer: replied 1 year ago.

OK I have found the first 2 folder and the first of the 2 .plist folders and have backed them up (everything is in Time Machine but I've belt and baked to a CD. The message came on the other 2 folders that they don't exist. Should I now delete all the ones I have found? Bit nervous!

Expert:  Richard replied 1 year ago.
Yes please Stuart

Customer: replied 1 year ago.

Just checking all the files in ~/Library/Preferences/com.apple.iCal.plist and there are 40 or so. Do you mean all these or just these 3, whxih are the only ones that seem calendar related:


 


file://localhost/Users/shamilton/Library/Preferences/com.apple.iCal.plist


file://localhost/Users/shamilton/Library/Preferences/com.apple.iCalExternalSync.plist


file://localhost/Users/shamilton/Library/Preferences/com.apple.CalendarAgent.plist


 


Others have names such as


file://localhost/Users/shamilton/Library/Preferences/com.apple.AddressBook.plist

Expert:  Richard replied 1 year ago.
Just the files I mentioned Stuart please

~/Library/Calendars/Calendar Cache
~/Library/Caches/com.apple.iCal (if these files exist)

~/Library/Calendars/*.calendar/Events
Delete the application's preference files here:
~/Library/Preferences/com.apple.iCal.plist
~/Library/Preferences/com.apple.iCal.helper.plist (if this file exists)
Customer: replied 1 year ago.
It seems to have worked!! I have ended up by sheer carelessness with a whole series of other files on my desktop that I moved from the various folders you mentioned preparatory to bring them. Not sure what to do with them now!!

Expert:  Richard replied 1 year ago.
If it is all working Stuart, you can delete them, no problem.

Good work!!

If you have problems, or would like any additional information or assistance, please do not hesitate to let me know.

And if you can take a second to rate my service, that would be greatly appreciated.

Thank you
Richard, Mac Software Engineer
Category: Mac
Satisfied Customers: 16836
Experience: IT Engineer for over 15 years
Richard and 2 other Mac Specialists are ready to help you
Customer: replied 1 year ago.

Thanks Richie - got there with your excellent and persistent help!

Expert:  Richard replied 1 year ago.
anytime Stuart :)

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