Hi, and welcome to JustAnswer! My name is XXXXXXXX XXX I am excited to get started with you.Hello John, Are you able to see our chat now?
See if you can continue from the original chat
Your answer has not been posted yet.
Have not seen your answer.
Hi John, As stated earlier, I will need additional information from you so I can better assist you
When you see your backups are they locked? Do you receive an error message?
Just received fraud call from citibank showing $80 charge, which I did not authorize. Why can't I see your answer for $59? received no error message
It still shows you are still in the chat, Try to refresh you page. I am going to close down the $80 Chat after you reconnect in the previous chat
You can also click on the "View Answer" Link in your email
Are we not now in the "previous chat."? If not, how do I get back to it.
No we are not in the original chat. Click on this link and see if it gets you back to the original chat http://www.justanswer.com/mac-computers/7lqio-new-i-mac-new-lacie-lacie-time-machine.html