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Viet - Mac Tech
Viet - Mac Tech, Mac Support Tech
Category: Mac
Satisfied Customers: 24497
Experience:  Support Mac laptops, desktops, & iPhone, iPad, iPod, etc.
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how do i get satellitedirect.app? Ive downloaded the software

Resolved Question:

how do i get satellitedirect.app? I've downloaded the software for mac but no icon shows up
Submitted: 1 year ago.
Category: Mac
Expert:  Viet - Mac Tech replied 1 year ago.

Hi, I will assist,

After downloading the satellitedirect software (which should show on the Desktop or your download folder) , did you actually open it in order to install?

http://www.satellitedirect.com/home/mac_users/help/help1.htm

Please let me know if there is still any issue. Thank you

Expert:  Viet - Mac Tech replied 1 year ago.

Hi,

You've given me a negative feedback, but did not reply back to me at all. Did you try my suggestion yet? Did you open the downloaded file to install? Are you stuck at any step? Can you click on the website below for full instructions/illustrations:
http://www.satellitedirect.com/home/mac_users/help/help1.htm

Please do not rate my service until everything is done; please just reply via this web page, so I can help further. Thank you

Customer: replied 1 year ago.

this is the 3rd time replying, i have installed it, but where do i find the app icon so i can use it


 

Expert:  Viet - Mac Tech replied 1 year ago.
I'm sorry, please only reply via this web page. So you installed successfully like it shows at the website: http://www.satellitedirect.com/home/mac_users/help/help1.htm?

Can you go to Finder, or the Mac HD (hard drive), and then go to Applications folder and check the app there?

Please let me know. Thank you
Customer: replied 1 year ago.

its not showing up in my app file.

Expert:  Viet - Mac Tech replied 1 year ago.
Sorry, it's strange, so it's not showing in the Applications folder right http://www.youtube.com/watch?v=t4zY_9kmGRc? Can you install one more time and check?

http://www.satellitedirect.com/home/mac_users/help/help1.htm

Thank you
Customer: replied 1 year ago.

i watched the video and re-installed two times still not there. how do i get to my mac hd, do u think it might be in there?

Expert:  Viet - Mac Tech replied 1 year ago.

Were you able to open the Applications folder? On your Desktop, it should show the Mac HD or Macintosh drive/disk icon, etc.. Thanks

Customer: replied 1 year ago.

hey i reinstalled a different one and now its on my apps. THANX SO MUCH FOR YOUR TIME

Expert:  Viet - Mac Tech replied 1 year ago.
Great. You're welcome. If you need anything else later, please let me know any time. Also, can you please re-rate my service to positive? Thank you very much
Viet - Mac Tech, Mac Support Tech
Category: Mac
Satisfied Customers: 24497
Experience: Support Mac laptops, desktops, & iPhone, iPad, iPod, etc.
Viet - Mac Tech and 5 other Mac Specialists are ready to help you

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