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Hi, I will assist,
Can you please check at the back/bottom of the SpeedTouch 4FDD42 modem/router device for any other model?Actually, you don't enter anything; it just connected automatically; the issue is that the wifi speedtouch router's settings need to be adjusted in order for it to work with the iPad.Can we do a screen sharing session, so I can check/fix this issue directly for you?Thank you
There is Thomson ST585V8 on the back. Yes would like a screen sharing session.