I verified the disk. There were some errors that I repaired. However, the problem still exists.
I can't open any program in office. Right now if I try to open a word or excel file I get : Word has encountered a problem and needs to close....
Ok you said this is Office 2011 right? Go here and download the uninstaller script. Then run it and reinstall office after. Try opening Word and if it opens go to Help / Check for Updates. Let me know
Hi, I am another expert on this site and I think you should try the following if the above solutions offered by Mike has not resolve the issue
First I would suggest that you create a new user account as this issue is known to occur when there is corruption in your user profile. After creating the new account reboot and login directly to the new account and start Word/Excel from there
If you still have a problem you can follow the suggestions given in this Microsoft Support page
Hope this helps.
Thank you for remembering to rate the answer if you found it helpful
The uninstall itself did not work and I could not figure out making a new user account. I ended up using info from the microsoft support site and had to manually delete preferences in the library that were not removed with the uninstall. After that it worked.
Yeah that was why I did not suggest the uninstall option and asked you to try the user account instead. Anyway glad that deleting the preferences did the work.
Please feel free to get back to me if you have any questions