How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Viet - Mac Tech Your Own Question

Viet - Mac Tech
Viet - Mac Tech, Mac Support Tech
Category: Mac
Satisfied Customers: 34693
Experience:  Support Mac laptops, desktops, & iPhone, iPad, iPod, etc.
Type Your Mac Question Here...
Viet - Mac Tech is online now
A new question is answered every 9 seconds

I just made a purchase from iTunes on my new iPod Touch and

This answer was rated:

I just made a purchase from iTunes on my new iPod Touch and now I can't access my music. I just get a black screen . All other apps are opening.
HI, I will assist,

Can you try: Please press and hold both the Power button and the Home buttons together for at least 10 seconds, until the Apple logo appears, then wait a bit, then check.

Please let me know. Thank you
Customer: replied 3 years ago.
Yes, it worked. Thank you so much. Jaqui
Great. You're welcome. If you need anything else later, please let me know any time. Also, can you please rate my service by clicking on the smiley face below, then click on Submit / OK when it shows up. Thank you very much
Viet - Mac Tech and other Mac Specialists are ready to help you