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Mike, Mac Medic
Category: Mac
Satisfied Customers: 8808
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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Customer Question

I just updated my Ipod. That was a big mistake! I am having big trouble with the follow up steps. My IPod # XXXXX XXXXX My e-mail address is "[email protected] My phone number is (XXX) XXX-XXXX John xxxx

Submitted: 3 years ago.
Category: Mac
Expert:  Mike replied 3 years ago.
Hold the Sleep and Menu buttons together until you see the Apple Logo. Let me know.
Customer: replied 3 years ago.

This is an I

pod not an I pad. I don't find a sleep and menu buttons on it.

Expert:  Mike replied 3 years ago.
iPod Touch?
Expert:  Mike replied 3 years ago.
An iPod Touch is almost exactly the same, did you try that?

Expert:  Mike replied 3 years ago.
I gave you iPod Touch instructions where did you see that I said iPad? Did you see the image I sent?