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Mike, Mac Medic
Category: Mac
Satisfied Customers: 8204
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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Question re: iCloud - HELP my heart is breaking - do you

Customer Question

Question re: iCloud -
HELP my heart is breaking - do you know how/why iCloud wouldn't have all of my pictures from my September/October Photo Stream showing up on my iMac (November, December, etc seem to be there in totality) I've paid the additional $20 for 10GB extra storage space & had never deleted the photos from my iphone. I lost my iphone last weekend and am afraid that without iCloud I cannot recover those lost months of photos that include the birth of my son. Any insight/direction would be appreciated. In a happy accident, we had downloaded pics from my iphone to our Mac & even those only go up to the days just before the baby was born. ideas? please... :(
Submitted: 3 years ago.
Category: Mac
Expert:  Jason Jones replied 3 years ago.


I see that you have photos from November & December, but not from September & October.

Do you have any photos from before September?