How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Mike Your Own Question

Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 6832
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
25267123
Type Your Mac Question Here...
Mike is online now
A new question is answered every 9 seconds

My Mac is running OS 10.6.8. I have had Photoshop Elements

Customer Question

My Mac is running OS 10.6.8. I have had Photoshop Elements for many years, but it has begun crashing. I get an error message saying that my version of Preview is 3.something and won't work with my OS. But I have Preview 5.0 and it has been working with PE 4.

What do I need to do to stop the crashing?
Submitted: 1 year ago.
Category: Mac
Expert:  Mike replied 1 year ago.
Can you give me the exact error message?
Customer: replied 1 year ago.

I'm sorry, I don't remember except that it said I can't run Preview 3.something. But I have 5.0.3.


 


shall I try to replicate the situation? Usually I didn't get the error message. Sometimes it happened when I tried to open a document not from inside the program. I wish I had done more forensics before I got started.

Customer: replied 1 year ago.

Here is the message:


 


You can’t use this version of the application Preview.app with this version of Mac OS X.



You have Preview.app 3.0.9



---------------


And then it crashed.

Customer: replied 1 year ago.

I have the printout of the error message that gets sent, if you would like that.

Expert:  Mike replied 1 year ago.
Go to the Spotlight icon in the upper right and type Preview, see if you really have two versions.
Customer: replied 1 year ago.

By golly, you are right! There is a preview 3.0.9 in a different location. If I just delete, will that take care of it?

Expert:  Mike replied 1 year ago.
Yes it should. You may also have to open the Organizer and go to Preferences / Editing and uncheck Use a Supplementary Editing Application or change it to the newer Preview.

If you are satisfied, please kindly Accept and provide OK Rating - or Above. Thanks. If not please Reply to Expert and let me know, I am here until we can fix the problem.
Customer: replied 1 year ago.

Sorry, I don't know where "preferences/editing" is.

Expert:  Mike replied 1 year ago.
Open Organizer go to Organizer/Preferences/Editing. This is version 10 yours will look different:

graphic
graphic
Customer: replied 1 year ago.

I guess my PE is too old to include Editing.


 


And everything I have experimented with (opening several pictures and clicking on them) has made the program crash.

Expert:  Mike replied 1 year ago.
What version do you have?
Customer: replied 1 year ago.

4.0

Expert:  Mike replied 1 year ago.
Quit PSE. Try holding Shift/Option/Command and open PSE if it asks to delete the Settings file choose Yes.
Customer: replied 1 year ago.

I did that, opened several pictures, and clicked outside of the app and it crashed. I will try again.

Customer: replied 1 year ago.

I opened PE, opened several photos, clicked on them, closed 2 of them, clicked on the "Open" icon, and PE crashed.

Expert:  Mike replied 1 year ago.
Go to PSE/Help/Check for Updates
Customer: replied 1 year ago.

Again, I opened several and then went to Preferences and was searching for useful settings to turn off the annoying title pane (that never used to show up) or stop the program from tiling the several photos, and as I was doing that, the program crashed.

Customer: replied 1 year ago.

Okay, I have installed the update. Now I will test it out.

Expert:  Mike replied 1 year ago.
So you are now at 4.3.1?
Customer: replied 1 year ago.

I opened several pictures. (I remembered how to change the layout on the screen). I was using the pull tabs in the corner of one picture to re-size it and the program crashed.

Expert:  Mike replied 1 year ago.
Please copy the crash report and paste it here
Customer: replied 1 year ago.

Process: Photoshop Elements 4.0 [1857]
Path: /Applications/Adobe Photoshop Elements 4.0/Photoshop Elements 4.0.app/Contents/MacOS/Photoshop Elements 4.0
Identifier: com.adobe.Photoshop.Elements
Version: 4.0 (20070426.m.161) (4.0.1)
Code Type: PPC (Translated)
Parent Process: launchd [90]

Date/Time: 2013-02-01 17:35:57.875 -0600
OS Version: Mac OS X 10.6.8 (10K549)
Report Version: 6

Interval Since Last Report: 193091 sec
Crashes Since Last Report: 21
Per-App Interval Since Last Report: 3164 sec
Per-App Crashes Since Last Report: 7
Anonymous UUID: 447DFA6A-F0F1-4F5E-BCBF-DB22EC1EA334

Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000050
Crashed Thread: 0

Thread 0 Crashed:
0 ??? 0x8b72f2d6 0 + XXXXXXXXXX br/>
Thread 1:
0 libSystem.B.dylib 0x80142afa mach_msg_trap + 10
1 libSystem.B.dylib 0x80143267 mach_msg + 68
2 com.adobe.Photoshop.Elements 0xb819440f CallPPCFunctionAtAddressInt + 206231
3 libSystem.B.dylib 0x80170259 _pthread_start + 345
4 libSystem.B.dylib 0x801700de thread_start + 34

Thread 2:
0 com.adobe.Photoshop.Elements 0xb815acc0 spin_lock_wrapper + 90152
1 com.adobe.Photoshop.Elements 0xb8179c5b CallPPCFunctionAtAddressInt + 97763
2 com.adobe.Photoshop.Elements 0xb80c6b13 0xb8000000 + 813843
3 com.adobe.Photoshop.Elements 0xb80c0037 0xb8000000 + 786487
4 com.adobe.Photoshop.Elements 0xb80dd8e8 0xb8000000 + 907496
5 com.adobe.Photoshop.Elements 0xb8145397 spin_lock_wrapper + 1791
6 com.adobe.Photoshop.Elements 0xb801ceb7 0xb8000000 + 118455

Thread 3:
0 com.adobe.Photoshop.Elements 0xb815a8ff spin_lock_wrapper + 89191
1 com.adobe.Photoshop.Elements 0xb8176e5d CallPPCFunctionAtAddressInt + 85989
2 com.adobe.Photoshop.Elements 0xb80e88cb 0xb8000000 + 952523
3 ??? 0x8ba64356 0 + XXXXXXXXXX br/>
Thread 4:
0 com.adobe.Photoshop.Elements 0xb815aa8b spin_lock_wrapper + 89587
1 com.adobe.Photoshop.Elements 0xb818c3eb CallPPCFunctionAtAddressInt + 173427
2 com.adobe.Photoshop.Elements 0xb818eeec CallPPCFunctionAtAddressInt + 184436
3 com.adobe.Photoshop.Elements 0xb80e88cb 0xb8000000 + 952523
4 ??? 0x8aace266 0 + XXXXXXXXXX br/>
Thread 5:
0 com.adobe.Photoshop.Elements 0xb815a8ff spin_lock_wrapper + 89191
1 com.adobe.Photoshop.Elements 0xb8176e5d CallPPCFunctionAtAddressInt + 85989
2 com.adobe.Photoshop.Elements 0xb80e88cb 0xb8000000 + 952523
3 ??? 0x8ba64356 0 + XXXXXXXXXX br/>
Thread 6:
0 com.adobe.Photoshop.Elements 0xb815a8ff spin_lock_wrapper + 89191
1 com.adobe.Photoshop.Elements 0xb8176e5d CallPPCFunctionAtAddressInt + 85989
2 com.adobe.Photoshop.Elements 0xb80e88cb 0xb8000000 + 952523
3 ??? 0x8ba64356 0 + XXXXXXXXXX br/>
Thread 7:
0 com.adobe.Photoshop.Elements 0xb815abd0 spin_lock_wrapper + 89912
1 com.adobe.Photoshop.Elements 0xb8170340 CallPPCFunctionAtAddressInt + 58568
2 com.adobe.Photoshop.Elements 0xb80c6b13 0xb8000000 + 813843
3 com.adobe.Photoshop.Elements 0xb80c0037 0xb8000000 + 786487
4 com.adobe.Photoshop.Elements 0xb80dd8e8 0xb8000000 + 907496
5 com.adobe.Photoshop.Elements 0xb8145c1d spin_lock_wrapper + 3973
6 com.adobe.Photoshop.Elements 0xb801ceb7 0xb8000000 + 118455

Thread 8:
0 com.adobe.Photoshop.Elements 0xb815ad03 spin_lock_wrapper + 90219
1 com.adobe.Photoshop.Elements 0xb81749fb CallPPCFunctionAtAddressInt + 76675
2 com.adobe.Photoshop.Elements 0xb80c6b13 0xb8000000 + 813843
3 com.adobe.Photoshop.Elements 0xb80c0037 0xb8000000 + 786487
4 com.adobe.Photoshop.Elements 0xb80dd8e8 0xb8000000 + 907496
5 com.adobe.Photoshop.Elements 0xb8145c1d spin_lock_wrapper + 3973
6 com.adobe.Photoshop.Elements 0xb801ceb7 0xb8000000 + 118455

Thread 9:
0 com.adobe.Photoshop.Elements 0xb815a93a spin_lock_wrapper + 89250
1 com.adobe.Photoshop.Elements 0xb8176f67 CallPPCFunctionAtAddressInt + 86255
2 com.adobe.Photoshop.Elements 0xb80e88cb 0xb8000000 + 952523
3 ??? 0x8ba42ab6 0 + XXXXXXXXXX br/>
Thread 10:
0 com.adobe.Photoshop.Elements 0xb815a8ff spin_lock_wrapper + 89191
1 com.adobe.Photoshop.Elements 0xb8176e5d CallPPCFunctionAtAddressInt + 85989
2 com.adobe.Photoshop.Elements 0xb80e88cb 0xb8000000 + 952523
3 ??? 0x8ba64356 0 + XXXXXXXXXX br/>
Thread 11:
0 com.adobe.Photoshop.Elements 0xb815a8ff spin_lock_wrapper + 89191
1 com.adobe.Photoshop.Elements 0xb8176e5d CallPPCFunctionAtAddressInt + 85989
2 com.adobe.Photoshop.Elements 0xb80e88cb 0xb8000000 + 952523
3 ??? 0x8ba64356 0 + XXXXXXXXXX br/>
Thread 12:
0 com.adobe.Photoshop.Elements 0xb815aa8b spin_lock_wrapper + 89587
1 com.adobe.Photoshop.Elements 0xb818c3eb CallPPCFunctionAtAddressInt + 173427
2 com.adobe.Photoshop.Elements 0xb818eeec CallPPCFunctionAtAddressInt + 184436
3 com.adobe.Photoshop.Elements 0xb80c6b13 0xb8000000 + 813843
4 com.adobe.Photoshop.Elements 0xb80c0037 0xb8000000 + 786487
5 com.adobe.Photoshop.Elements 0xb80dd8e8 0xb8000000 + 907496
6 com.adobe.Photoshop.Elements 0xb8145c1d spin_lock_wrapper + 3973
7 com.adobe.Photoshop.Elements 0xb801ceb7 0xb8000000 + 118455

Thread 13:
0 com.adobe.Photoshop.Elements 0xb815a8ff spin_lock_wrapper + 89191
1 com.adobe.Photoshop.Elements 0xb8176e5d CallPPCFunctionAtAddressInt + 85989
2 com.adobe.Photoshop.Elements 0xb80e88cb 0xb8000000 + 952523
3 ??? 0x8ba64356 0 + XXXXXXXXXX br/>
Thread 14:
0 com.adobe.Photoshop.Elements 0xb815a8ff spin_lock_wrapper + 89191
1 com.adobe.Photoshop.Elements 0xb8176e5d CallPPCFunctionAtAddressInt + 85989
2 com.adobe.Photoshop.Elements 0xb80e88cb 0xb8000000 + 952523
3 ??? 0x8ba64356 0 + XXXXXXXXXX br/>
Thread 15: com.apple.CFSocket.private
0 com.adobe.Photoshop.Elements 0xb815ac81 spin_lock_wrapper + 90089
1 com.adobe.Photoshop.Elements 0xb816ad6f CallPPCFunctionAtAddressInt + 36599
2 com.adobe.Photoshop.Elements 0xb80c6b13 0xb8000000 + 813843
3 com.adobe.Photoshop.Elements 0xb80c0037 0xb8000000 + 786487
4 com.adobe.Photoshop.Elements 0xb80dd8e8 0xb8000000 + 907496
5 com.adobe.Photoshop.Elements 0xb8145c1d spin_lock_wrapper + 3973
6 com.adobe.Photoshop.Elements 0xb801ceb7 0xb8000000 + 118455

Thread 16:
0 com.adobe.Photoshop.Elements 0xb815a8ff spin_lock_wrapper + 89191
1 com.adobe.Photoshop.Elements 0xb8176e5d CallPPCFunctionAtAddressInt + 85989
2 com.adobe.Photoshop.Elements 0xb80e88cb 0xb8000000 + 952523
3 ??? 0x8ba64356 0 + XXXXXXXXXX br/>
Thread 17:
0 com.adobe.Photoshop.Elements 0xb815a8ff spin_lock_wrapper + 89191
1 com.adobe.Photoshop.Elements 0xb8176e5d CallPPCFunctionAtAddressInt + 85989
2 com.adobe.Photoshop.Elements 0xb80e88cb 0xb8000000 + 952523
3 ??? 0x8ba64356 0 + XXXXXXXXXX br/>
Thread 18:
0 com.adobe.Photoshop.Elements 0xb815a8ff spin_lock_wrapper + 89191
1 com.adobe.Photoshop.Elements 0xb8176e5d CallPPCFunctionAtAddressInt + 85989
2 com.adobe.Photoshop.Elements 0xb80e88cb 0xb8000000 + 952523
3 ??? 0x8ba64356 0 + XXXXXXXXXX br/>
Thread 19:
0 com.adobe.Photoshop.Elements 0xb815a8ff spin_lock_wrapper + 89191
1 com.adobe.Photoshop.Elements 0xb8176e5d CallPPCFunctionAtAddressInt + 85989
2 com.adobe.Photoshop.Elements 0xb80e88cb 0xb8000000 + 952523
3 ??? 0x8ba64356 0 + XXXXXXXXXX br/>
Thread 20:
0 com.adobe.Photoshop.Elements 0xb815a8ff spin_lock_wrapper + 89191
1 com.adobe.Photoshop.Elements 0xb8176e5d CallPPCFunctionAtAddressInt + 85989
2 com.adobe.Photoshop.Elements 0xb80e88cb 0xb8000000 + 952523
3 ??? 0x8ba64356 0 + XXXXXXXXXX br/>
Thread 21:
0 com.adobe.Photoshop.Elements 0xb815a8ff spin_lock_wrapper + 89191
1 com.adobe.Photoshop.Elements 0xb8176e5d CallPPCFunctionAtAddressInt + 85989
2 com.adobe.Photoshop.Elements 0xb80e88cb 0xb8000000 + 952523
3 ??? 0x8ba64356 0 + XXXXXXXXXX br/>
Thread 22:
0 com.adobe.Photoshop.Elements 0xb815a8ff spin_lock_wrapper + 89191
1 com.adobe.Photoshop.Elements 0xb8176e5d CallPPCFunctionAtAddressInt + 85989
2 com.adobe.Photoshop.Elements 0xb80e88cb 0xb8000000 + 952523
3 ??? 0x8ba64356 0 + XXXXXXXXXX br/>
Thread 23:
0 com.adobe.Photoshop.Elements 0xb815aa8b spin_lock_wrapper + 89587
1 com.adobe.Photoshop.Elements 0xb818c3eb CallPPCFunctionAtAddressInt + 173427
2 com.adobe.Photoshop.Elements 0xb818eeec CallPPCFunctionAtAddressInt + 184436
3 com.adobe.Photoshop.Elements 0xb80e88cb 0xb8000000 + 952523
4 ??? 0x8aace266 0 + XXXXXXXXXX br/>
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0xe0678295 ecx: 0x80d7ffbf edx: 0xbfffd720
edi: 0xb81f8714 esi: 0x8aa14964 ebp: 0x8a028d80 esp: 0xb7fffacc
ss: 0x0000001f efl: 0x00010213 eip: 0x8b72f2d6 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x00000050

Binary Images:
0xc2f9000 - 0xc2f9ff7 libSystem.B.dylib 38.0.0 (compatibility 1.0.0) <63852FDA-04FA-AAA0-67E6-CBB15F6920F1> /usr/libexec/oah/Shims/libSystem.B.dylib
0xc478000 - 0xc479ff7 BDL.dylib 38.0.0 (compatibility 1.0.0) <7962366F-BF58-160E-0B73-338F0736B27C> /usr/libexec/oah/Shims/BDL.dylib
0xc5cb000 - 0xc5cbff7 ApplicationServices 38.0.0 (compatibility 1.0.0) <3CCC383E-7267-5DBD-BFFF-DF0132FED485> /usr/libexec/oah/Shims/ApplicationServices.framework/ApplicationServices
0xc7f4000 - 0xc7f6ff7 CoreFoundation 38.0.0 (compatibility 150.0.0) <F267D656-C1AD-07A8-2CCC-9D40323BE626> /usr/libexec/oah/Shims/CoreFoundation.framework/CoreFoundation
0x14cf5000 - 0x14cf9ff7 libGFXShared.dylib ??? (???) <09540618-2ED1-72C4-61CB-938B35927568> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.dylib
0x157f3000 - 0x157f7ff7 IOSurface ??? (???) <235E7E3D-B6E5-0AAA-C41A-7AC1F54A7EBF> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x178e4000 - 0x178ecff7 IOKit 38.0.0 (compatibility 1.0.0) <DCA9B384-0F69-C525-ED46-383C34F025ED> /usr/libexec/oah/Shims/IOKit.framework/IOKit
0x178f2000 - 0x178f5ff7 libCoreVMClient.dylib ??? (???) <37F56237-4ABA-E5B5-968D-70FFE357E8E0> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClient.dylib
0x18015000 - 0x1804aff7 GLEngine ??? (???) <68F67685-19B4-CB0E-6CE2-89A0F87BEAEE> /usr/libexec/oah/Shims/GLEngine.bundle/GLEngine
0x1804f000 - 0x181c8ff7 GLEngine ??? (???) <76C922AA-A4A7-2835-537B-17F316AD95F6> /System/Library/Frameworks/OpenGL.framework/Resources/GLEngine.bundle/GLEngine
0x181fa000 - 0x1822bff7 libGLImage.dylib ??? (???) <D18E2E76-DBF4-6930-039A-F66CA0D120B3> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dylib
0x18287000 - 0x182abfe7 GLRendererFloat ??? (???) <F19DDBE8-1DF6-6618-F554-0E81ED85CE67> /System/Library/Frameworks/OpenGL.framework/Resources/GLRendererFloat.bundle/GLRendererFloat
0x2ca03000 - 0x2cb0ffe7 libGLProgrammability.dylib ??? (???) <6167CEB0-D8D6-C4D9-DD74-49755ADB540F> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgrammability.dylib
0x2cb2e000 - 0x2cf33fe7 libclh.dylib 3.1.1 C (3.1.1) <15AD52DD-FC3F-305E-5C31-699329E8FDE1> /System/Library/Extensions/GeForceGLDriver.bundle/Contents/MacOS/libclh.dylib
0x80000000 - 0x8005dff7 com.apple.framework.IOKit 2.0 (???) <3DABAB9C-4949-F441-B077-0498F8E47A35> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x8007d000 - 0x800e7fe7 libstdc++.6.dylib 7.9.0 (compatibility 7.0.0) <411D87F4-B7E1-44EB-F201-F8B4F9227213> /usr/lib/libstdc++.6.dylib
0x80142000 - 0x802e9ff7 libSystem.B.dylib 125.2.11 (compatibility 1.0.0) <2DCD13E3-1BD1-6F25-119A-3863A3848B90> /usr/lib/libSystem.B.dylib
0x8036b000 - 0x804e6fe7 com.apple.CoreFoundation 6.6.6 (550.44) <F88C95CD-1264-782D-A1F5-204739847E93> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x805de000 - 0x805ecfe7 libz.1.dylib 1.2.3 (compatibility 1.0.0) <33C1B260-ED05-945D-FC33-EF56EC791E2E> /usr/lib/libz.1.dylib
0x805f1000 - 0x805fdff7 libkxld.dylib ??? (???) <9A441C48-2D18-E716-5F38-CBEAE6A0BB3E> /usr/lib/system/libkxld.dylib
0x80601000 - 0x80647ff7 libauto.dylib ??? (???) <29422A70-87CF-10E2-CE59-FEE1234CFAAE> /usr/lib/libauto.dylib
0x80654000 - 0x807d6fe7 libicucore.A.dylib 40.0.0 (compatibility 1.0.0) <50A70082-F800-93D8-1A7C-C95AAB1F352C> /usr/lib/libicucore.A.dylib
0x80838000 - 0x808e5fe7 libobjc.A.dylib 227.0.0 (compatibility 1.0.0) <9F8413A6-736D-37D9-8EB3-7986D4699957> /usr/lib/libobjc.A.dylib
0x808f9000 - 0x808fcfe7 libmathCommon.A.dylib 315.0.0 (compatibility 1.0.0) <1622A54F-1A98-2CBE-B6A4-2122981A500E> /usr/lib/system/libmathCommon.A.dylib
0x8f0c6000 - 0x8f811fff com.apple.GeForceGLDriver 1.6.36 (6.3.6) <3BB341B6-11A7-38AD-10A3-F89506FD40D4> /System/Library/Extensions/GeForceGLDriver.bundle/Contents/MacOS/GeForceGLDriver
0x8fe00000 - 0x8fe4162b dyld 132.1 (???) <749D24EE-54BD-D74B-D305-C13F5E6C95D8> /usr/lib/dyld
0xb8000000 - 0xb81defff +com.adobe.Photoshop.Elements 4.0 (20070426.m.161) (4.0.1) <CC0F32CD-4587-7C83-03D0-9CFE28A58FB6> /Applications/Adobe Photoshop Elements 4.0/Photoshop Elements 4.0.app/Contents/MacOS/Photoshop Elements 4.0
0xffff0000 - 0xffff1fff libSystem.B.dylib ??? (???) <2DCD13E3-1BD1-6F25-119A-3863A3848B90> /usr/lib/libSystem.B.dylib

Translated Code Information:
objc[1857]: garbage collection is ON
Rosetta Version: 22.27
Args: /Applications/Adobe Photoshop Elements 4.0/Photoshop Elements 4.0.app/Contents/MacOS/Photoshop Elements 4.0 -psn_0_1302846
Exception: EXC_BAD_ACCESS (0x0001)

Fullscreen: Activated

Thread 0: (0xb02a2e34, 0xb815a8ff)
0x98c6fa3c: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore : _MPWaitOnSemaphore + 40
0x0b656428: /Applications/Adobe Photoshop Elements 4.0/Plug-Ins/Extensions/MultiProcessor Support.plugin/Contents/MacOS/MultiProcessor Support : ThreadFunction(void*) + 64
0x98c70988: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore : _PrivateMPEntryPoint + 100
0x91c0df08: /usr/lib/libSystem.B.dylib : __pthread_body + 40
0x00000000: No symbol

PPC Thread State
srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
cr: 0xXXXXXXXX xer: 0x00000000 lr: 0x98c6fa80 ctr: 0x91b6d600
r00: 0xffffffda r01: 0xf0284da0 r02: 0x0a52bf00 r03: 0x00006707
r04: 0x7fffffff r05: 0x00000000 r06: 0x00000000 r07: 0x00000000
r08: 0x2dc5025e r09: 0x4d555458 r10: 0x00000020 r11: 0xa02e6698
r12: 0x91b6d600 r13: 0x00000000 r14: 0x00000000 r15: 0x00000000
r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19: 0x00000000
r20: 0x00000000 r21: 0x00000000 r22: 0x00000000 r23: 0x00000000
r24: 0x00000000 r25: 0x00000000 r26: 0x00000000 r27: 0x0b6563fc
r28: 0x80000000 r29: 0x7fffffff r30: 0x00000000 r31: 0x98c6fa20

Thread 1: (0xb06b2e34, 0xb815a8ff)
0x91cf1aa4: /usr/lib/libSystem.B.dylib : __dispatch_semaphore_wait_slow + 248
0x91cf0190: /usr/lib/libSystem.B.dylib : __dispatch_worker_thread + 116
0x91c0df08: /usr/lib/libSystem.B.dylib : __pthread_body + 40
0x00000000: No symbol

PPC Thread State
srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
cr: 0xXXXXXXXX xer: 0x20000000 lr: 0x91cf1abc ctr: 0x91b6d600
r00: 0xffffffda r01: 0xf068cdc0 r02: 0x00000000 r03: 0x00002403
r04: 0x00000040 r05: 0x3b9ac2d1 r06: 0x00000020 r07: 0x00000000
r08: 0x3b9ac2d1 r09: 0x00000000 r10: 0x3b9ac2d1 r11: 0xa02e6698
r12: 0x91b6d600 r13: 0x00000000 r14: 0x00000000 r15: 0x00000000
r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19: 0x00000000
r20: 0x00000000 r21: 0xa02ec70c r22: 0xa02ec700 r23: 0xa02ec708
r24: 0x00003d1d r25: 0x9ea4d46c r26: 0xa02ec398 r27: 0x00000040
r28: 0x0000000f r29: 0x224d42d1 r30: 0xa02ec6e0 r31: 0x91cf19b4

Thread 2: (0xb0efae34, 0xb815a8ff)
0x91cf1aa4: /usr/lib/libSystem.B.dylib : __dispatch_semaphore_wait_slow + 248
0x91cf0190: /usr/lib/libSystem.B.dylib : __dispatch_worker_thread + 116
0x91c0df08: /usr/lib/libSystem.B.dylib : __pthread_body + 40
0x00000000: No symbol

PPC Thread State
srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
cr: 0xXXXXXXXX xer: 0x20000000 lr: 0x91cf1abc ctr: 0x91b6d600
r00: 0xffffffda r01: 0xf0b25dc0 r02: 0x00000000 r03: 0x00002403
r04: 0x00000040 r05: 0x3b9ab520 r06: 0x00000020 r07: 0x00000000
r08: 0x3b9ab520 r09: 0x00000000 r10: 0x3b9ab520 r11: 0xa02e6698
r12: 0x91b6d600 r13: 0x00000000 r14: 0x00000000 r15: 0x00000000
r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19: 0x00000000
r20: 0x00000000 r21: 0xa02ec70c r22: 0xa02ec700 r23: 0xa02ec708
r24: 0x00003d1f r25: 0x43678e10 r26: 0xa02ec398 r27: 0x00000040
r28: 0x0000000f r29: 0x224d3520 r30: 0xa02ec6e0 r31: 0x91cf19b4

Thread 3: (0xb0428d78, 0xb815abd0)
0x0a2b80cc: /System/Library/PrivateFrameworks/OpenTransport.framework/Versions/A/OpenTransport : _BSD_watchevent + 44
0x0a2bd788: /System/Library/PrivateFrameworks/OpenTransport.framework/Versions/A/OpenTransport : _CarbonSelectThreadFunc + 228
0x91c0df08: /usr/lib/libSystem.B.dylib : __pthread_body + 40
0x00000000: No symbol

PPC Thread State
srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
cr: 0xXXXXXXXX xer: 0x00000000 lr: 0x0a2b8060 ctr: 0x91baf2a0
r00: 0x00000000 r01: 0xf0407d50 r02: 0x0a2cef18 r03: 0x000000e8
r04: 0xf0407e08 r05: 0x00000000 r06: 0x00000000 r07: 0x01000000
r08: 0x0a2cfb08 r09: 0x434f4e44 r10: 0xffffffff r11: 0x0a2d21a0
r12: 0x91baf2a0 r13: 0x0a2cd6b4 r14: 0xf0407e24 r15: 0xf0407e5f
r16: 0xf0407e50 r17: 0xf0407e4c r18: 0xf0407e54 r19: 0x70636c73
r20: 0xf0407e08 r21: 0x0fffffff r22: 0x00000000 r23: 0x0a2d30c0
r24: 0x00000000 r25: 0x0a2dd6b4 r26: 0x00000000 r27: 0xf0407e58
r28: 0xf0407e08 r29: 0x00000000 r30: 0x00000000 r31: 0x0a2bd6b4

Thread 4: (0xb05ae78c, 0xb815aa8b)
0x9521331c: /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation : ___CFRunLoopModeIsEmpty + 160
0x952179c8: /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation : ___CFRunLoopRun + 2396
0x95218c18: /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation : _CFRunLoopRunSpecific + 656
0x95218e78: /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation : _CFRunLoopRun + 72
0x9103246c: /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopServicesPriv : TSystemNotificationTask::SystemNotificationTaskProc(void*) + 556
0x98c70988: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore : _PrivateMPEntryPoint + 100
0x91c0df08: /usr/lib/libSystem.B.dylib : __pthread_body + 40
0x00000000: No symbol

PPC Thread State
srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
cr: 0xXXXXXXXX xer: 0x00000000 lr: 0x91b6dcc4 ctr: 0x91b6d590
r00: 0xffffffe1 r01: 0xf058a060 r02: 0xa09e33f4 r03: 0xf058a17c
r04: 0x07000006 r05: 0x00000000 r06: 0x00000800 r07: 0x0000b007
r08: 0x00000000 r09: 0x00000000 r10: 0x00000000 r11: 0xa02e6194
r12: 0x91b6d590 r13: 0x00000000 r14: 0x7fffffff r15: 0xffffffff
r16: 0x00003d0d r17: 0x11149791 r18: 0xa02ed6d0 r19: 0x952ccba8
r20: 0xa09e2a3c r21: 0xf058a17c r22: 0xf058a17c r23: 0x00000000
r24: 0x00000800 r25: 0x0000b007 r26: 0x00000000 r27: 0x00000000
r28: 0x07000006 r29: 0x07000006 r30: 0x00000000 r31: 0x95217074

Thread 5: (0xb08d4bcc, 0xb815ac81)
0x95224498: /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation : ___CFSocketManager + 872
0x91c0df08: /usr/lib/libSystem.B.dylib : __pthread_body + 40
0x00000000: No symbol

PPC Thread State
srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
cr: 0xXXXXXXXX xer: 0x20000000 lr: 0x9522454c ctr: 0x91bce258
r00: 0x0000005d r01: 0xf0796a90 r02: 0xa09d4138 r03: 0x00000040
r04: 0x03b04010 r05: 0x03b130d0 r06: 0x00000000 r07: 0x00000000
r08: 0x00000000 r09: 0xa09e4b80 r10: 0xa0ea3814 r11: 0xa09cf448
r12: 0x91bce258 r13: 0xa09e2a3c r14: 0x03b130d0 r15: 0x00000000
r16: 0xa09e4138 r17: 0x03b04010 r18: 0x03b03eb0 r19: 0x952cdd2c
r20: 0x00000000 r21: 0x03b03ed0 r22: 0xf078ee60 r23: 0xa09e31b8
r24: 0x00000001 r25: 0x00000000 r26: 0x00000040 r27: 0x00000000
r28: 0x00000010 r29: 0x17945d90 r30: 0x00000000 r31: 0x95224138

Thread 6: (0xb0d74e34, 0xb815a8ff)
0x91cf1aa4: /usr/lib/libSystem.B.dylib : __dispatch_semaphore_wait_slow + 248
0x91cf0190: /usr/lib/libSystem.B.dylib : __dispatch_worker_thread + 116
0x91c0df08: /usr/lib/libSystem.B.dylib : __pthread_body + 40
0x00000000: No symbol

PPC Thread State
srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
cr: 0xXXXXXXXX xer: 0x20000000 lr: 0x91cf1abc ctr: 0x91b6d600
r00: 0xffffffda r01: 0xf09a2dc0 r02: 0x00000000 r03: 0x00002603
r04: 0x00000040 r05: 0x3b9ab4e4 r06: 0x00000020 r07: 0x00000000
r08: 0x3b9ab4e4 r09: 0x00000000 r10: 0x3b9ab4e4 r11: 0xa02e6698
r12: 0x91b6d600 r13: 0x00000000 r14: 0x00000000 r15: 0x00000000
r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19: 0x00000000
r20: 0x00000000 r21: 0xa02ec78c r22: 0xa02ec780 r23: 0xa02ec788
r24: 0x00003d1d r25: 0x9cf3e8c0 r26: 0xa02ec490 r27: 0x00000040
r28: 0x0000000f r29: 0x224d34e4 r30: 0xa02ec760 r31: 0x91cf19b4

Thread 7: (0xb0956e34, 0xb815a8ff)
0x91cf1aa4: /usr/lib/libSystem.B.dylib : __dispatch_semaphore_wait_slow + 248
0x91cf0190: /usr/lib/libSystem.B.dylib : __dispatch_worker_thread + 116
0x91c0df08: /usr/lib/libSystem.B.dylib : __pthread_body + 40
0x00000000: No symbol

PPC Thread State
srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
cr: 0xXXXXXXXX xer: 0x20000000 lr: 0x91cf1abc ctr: 0x91b6d600
r00: 0xffffffda r01: 0xf081fdc0 r02: 0x00000000 r03: 0x00002403
r04: 0x00000040 r05: 0x3b9ac16a r06: 0x00000020 r07: 0x00000000
r08: 0x3b9ac16a r09: 0x00000000 r10: 0x3b9ac16a r11: 0xa02e6698
r12: 0x91b6d600 r13: 0x00000000 r14: 0x00000000 r15: 0x00000000
r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19: 0x00000000
r20: 0x00000000 r21: 0xa02ec70c r22: 0xa02ec700 r23: 0xa02ec708
r24: 0x00003d1c r25: 0x9b3c23a0 r26: 0xa02ec398 r27: 0x00000040
r28: 0x0000000f r29: 0x224d416a r30: 0xa02ec6e0 r31: 0x91cf19b4

Thread 8: (0xb0324e34, 0xb815a8ff)
0x98c6fa3c: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore : _MPWaitOnSemaphore + 40
0x01cf3890: @executable_path/../Frameworks/AdobeACE.framework/Versions/A/AdobeACE : ACESemaphoreList::Wait(unsigned long) + 36
0x01cf3adc: @executable_path/../Frameworks/AdobeACE.framework/Versions/A/AdobeACE : ACEMPThread::Task() + 76
0x01cf34a0: @executable_path/../Frameworks/AdobeACE.framework/Versions/A/AdobeACE : _TaskGlue + 28
0x98c70988: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore : _PrivateMPEntryPoint + 100
0x91c0df08: /usr/lib/libSystem.B.dylib : __pthread_body + 40
0x00000000: No symbol

PPC Thread State
srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
cr: 0xXXXXXXXX xer: 0x00000000 lr: 0x98c6fa80 ctr: 0x91b6d600
r00: 0xffffffda r01: 0xf0305d20 r02: 0x0bec09d0 r03: 0x00006c03
r04: 0x7fffffff r05: 0x00000000 r06: 0x00000000 r07: 0x00000000
r08: 0x0000426c r09: 0x4d555458 r10: 0x3f28eef7 r11: 0xa02e6698
r12: 0x91b6d600 r13: 0x00000000 r14: 0x00000000 r15: 0x00000000
r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19: 0x00000000
r20: 0x00000000 r21: 0x00000000 r22: 0x00000000 r23: 0x00000000
r24: 0x00000000 r25: 0x00000000 r26: 0x00000000 r27: 0x00000000
r28: 0x00000000 r29: 0x7fffffff r30: 0x00000000 r31: 0x98c6fa20

Thread 9: (0xb07b6e34, 0xb815a8ff)
0x91cf1aa4: /usr/lib/libSystem.B.dylib : __dispatch_semaphore_wait_slow + 248
0x91cf0190: /usr/lib/libSystem.B.dylib : __dispatch_worker_thread + 116
0x91c0df08: /usr/lib/libSystem.B.dylib : __pthread_body + 40
0x00000000: No symbol

PPC Thread State
srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
cr: 0xXXXXXXXX xer: 0x20000000 lr: 0x91cf1abc ctr: 0x91b6d600
r00: 0xffffffda r01: 0xf078edc0 r02: 0x00000000 r03: 0x00002703
r04: 0x00000040 r05: 0x3b9a9e65 r06: 0x00000020 r07: 0x00000000
r08: 0x3b9a9e65 r09: 0x00000000 r10: 0x3b9a9e65 r11: 0xa02e6698
r12: 0x91b6d600 r13: 0x00000000 r14: 0x00000000 r15: 0x00000000
r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19: 0x00000000
r20: 0x00000000 r21: 0xa02ec7cc r22: 0xa02ec7c0 r23: 0xa02ec7c8
r24: 0x00003d2a r25: 0xcee33d21 r26: 0xa02ec50c r27: 0x00000040
r28: 0x0000000f r29: 0x224d1e65 r30: 0xa02ec7a0 r31: 0x91cf19b4

Thread 10: (0xb011ce34, 0xb815a8ff)
0x91cf1aa4: /usr/lib/libSystem.B.dylib : __dispatch_semaphore_wait_slow + 248
0x91cf0190: /usr/lib/libSystem.B.dylib : __dispatch_worker_thread + 116
0x91c0df08: /usr/lib/libSystem.B.dylib : __pthread_body + 40
0x00000000: No symbol

PPC Thread State
srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
cr: 0xXXXXXXXX xer: 0x20000000 lr: 0x91cf1abc ctr: 0x91b6d600
r00: 0xffffffda r01: 0xf0101dc0 r02: 0x00000000 r03: 0x00002703
r04: 0x00000040 r05: 0x3b9ab4e8 r06: 0x00000020 r07: 0x00000000
r08: 0x3b9ab4e8 r09: 0x00000000 r10: 0x3b9ab4e8 r11: 0xa02e6698
r12: 0x91b6d600 r13: 0x00000000 r14: 0x00000000 r15: 0x00000000
r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19: 0x00000000
r20: 0x00000000 r21: 0xa02ec7cc r22: 0xa02ec7c0 r23: 0xa02ec7c8
r24: 0x00003d29 r25: 0xe5583655 r26: 0xa02ec50c r27: 0x00000040
r28: 0x0000000f r29: 0x224d34e8 r30: 0xa02ec7a0 r31: 0x91cf19b4

Thread 11: (0xb1171e34, 0xb815a8ff)
0x91cf1aa4: /usr/lib/libSystem.B.dylib : __dispatch_semaphore_wait_slow + 248
0x91cf0190: /usr/lib/libSystem.B.dylib : __dispatch_worker_thread + 116
0x91c0df08: /usr/lib/libSystem.B.dylib : __pthread_body + 40
0x00000000: No symbol

PPC Thread State
srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
cr: 0xXXXXXXXX xer: 0x20000000 lr: 0x91cf1abc ctr: 0x91b6d600
r00: 0xffffffda r01: 0xf0ca8dc0 r02: 0x00000000 r03: 0x00002403
r04: 0x00000040 r05: 0x3b9744cb r06: 0x00000020 r07: 0x00000000
r08: 0x3b9744cb r09: 0x00000000 r10: 0x3b9744cb r11: 0xa02e6698
r12: 0x91b6d600 r13: 0x00000000 r14: 0x00000000 r15: 0x00000000
r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19: 0x00000000
r20: 0x00000000 r21: 0xa02ec70c r22: 0xa02ec700 r23: 0xa02ec708
r24: 0x00003d1d r25: 0x9ea17cc7 r26: 0xa02ec398 r27: 0x00000040
r28: 0x0000000f r29: 0x2249c4cb r30: 0xa02ec6e0 r31: 0x91cf19b4

Thread 12: (0xb022084c, 0xb815aa8b)
0x00000000: No symbol
0x98cb04bc: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore : _TS_exception_listener_thread + 128
0x91c0df08: /usr/lib/libSystem.B.dylib : __pthread_body + 40

PPC Thread State
srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
cr: 0xXXXXXXXX xer: 0x20000000 lr: 0x91b6dcc4 ctr: 0x91b6d590
r00: 0xffffffe1 r01: 0xf0203df0 r02: 0xa02f1090 r03: 0x04019600
r04: 0x00000002 r05: 0x00000000 r06: 0x00000054 r07: 0x00006407
r08: 0x00000000 r09: 0x00000000 r10: 0x04800000 r11: 0xa02e6194
r12: 0x91b6d590 r13: 0x00000000 r14: 0x00000000 r15: 0x00000000
r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19: 0x00000000
r20: 0x00000000 r21: 0x00000000 r22: 0x04019600 r23: 0x00000000
r24: 0x00000054 r25: 0x00006407 r26: 0x00000000 r27: 0x00000000
r28: 0x00000002 r29: 0x00000002 r30: 0x00000000 r31: 0x98cb0444

Thread 13: (0xb0c0e84c, 0xb815aa8b)
0x0000ffff: No symbol
0x0a2e0f30: No symbol
0x91c0df08: /usr/lib/libSystem.B.dylib : __pthread_body + 40
0x00000000: No symbol

PPC Thread State
srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
cr: 0xXXXXXXXX xer: 0x20000000 lr: 0x91b6dcc4 ctr: 0x91b6d590
r00: 0xffffffe1 r01: 0xf08a0d00 r02: 0x0a2e2130 r03: 0x13991e00
r04: 0x00000002 r05: 0x00000000 r06: 0x00002000 r07: 0x00011e13
r08: 0x00000014 r09: 0x00000000 r10: 0x923bbc10 r11: 0xa02e6194
r12: 0x91b6d590 r13: 0x00000000 r14: 0x00000000 r15: 0x00000000
r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19: 0x00000000
r20: 0x00000000 r21: 0x00000000 r22: 0x13991e00 r23: 0x00000000
r24: 0x00002000 r25: 0x00011e13 r26: 0x00000014 r27: 0x00000000
r28: 0x00000002 r29: 0x00000002 r30: 0xf08a0d70 r31: 0x0a2e0d20

Thread 14: (0xb0630e34, 0xb815a8ff)
0x91cf1aa4: /usr/lib/libSystem.B.dylib : __dispatch_semaphore_wait_slow + 248
0x91cf0190: /usr/lib/libSystem.B.dylib : __dispatch_worker_thread + 116
0x91c0df08: /usr/lib/libSystem.B.dylib : __pthread_body + 40
0x00000000: No symbol

PPC Thread State
srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
cr: 0xXXXXXXXX xer: 0x20000000 lr: 0x91cf1abc ctr: 0x91b6d600
r00: 0xffffffda r01: 0xf060bdc0 r02: 0x00000000 r03: 0x00002603
r04: 0x00000040 r05: 0x3b9abfe3 r06: 0x00000020 r07: 0x00000000
r08: 0x3b9abfe3 r09: 0x00000000 r10: 0x3b9abfe3 r11: 0xa02e6698
r12: 0x91b6d600 r13: 0x00000000 r14: 0x00000000 r15: 0x00000000
r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19: 0x00000000
r20: 0x00000000 r21: 0xa02ec78c r22: 0xa02ec780 r23: 0xa02ec788
r24: 0x00003d1d r25: 0x9e9962f9 r26: 0xa02ec490 r27: 0x00000040
r28: 0x0000000f r29: 0x224d3fe3 r30: 0xa02ec760 r31: 0x91cf19b4

Thread 15: (0xb0ffee34, 0xb815a8ff)
0x91cf1aa4: /usr/lib/libSystem.B.dylib : __dispatch_semaphore_wait_slow + 248
0x91cf0190: /usr/lib/libSystem.B.dylib : __dispatch_worker_thread + 116
0x91c0df08: /usr/lib/libSystem.B.dylib : __pthread_body + 40
0x00000000: No symbol

PPC Thread State
srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
cr: 0xXXXXXXXX xer: 0x20000000 lr: 0x91cf1abc ctr: 0x91b6d600
r00: 0xffffffda r01: 0xf0c27dc0 r02: 0x00000000 r03: 0x00002403
r04: 0x00000040 r05: 0x3b982afd r06: 0x00000020 r07: 0x00000000
r08: 0x3b982afd r09: 0x00000000 r10: 0x3b982afd r11: 0xa02e6698
r12: 0x91b6d600 r13: 0x00000000 r14: 0x00000000 r15: 0x00000000
r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19: 0x00000000
r20: 0x00000000 r21: 0xa02ec70c r22: 0xa02ec700 r23: 0xa02ec708
r24: 0x00003d1d r25: 0x9ea24888 r26: 0xa02ec398 r27: 0x00000040
r28: 0x0000000f r29: 0x224aaafd r30: 0xa02ec6e0 r31: 0x91cf19b4

Thread 16: Crashed (0xb7fffacc, 0x8b72f2d6)
0x0a518180: No symbol
0x95826c34: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox : TCoreTextEngine::DrawThemeTextBox(THIThemeTextInfo*, CGRect const&, unsigned long, CGContext*) + 1140
0x958243ec: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox : DataEngine::DrawTextBox(void const*, CGRect const*, HIThemeTextInfo*, CGContext*) + 692
0x9580c238: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox : _HIThemeDrawTextBox + 292
0x9589a148: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox : HIMenuBarView::DrawTextTitle(MenuData*, CGRect const*, __CFString const*, unsigned short, CGContext*, bool) + 328
0x9589c1d0: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox : HIMenuBarView::DrawSelf(short, __HIShape const*, CGContext*) + 1420
0x9585c78c: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox : HIView::DrawCacheOrSelf(short, __HIShape const*, CGContext*) + 380
0x95859814: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox : HIView::SendDraw(short, OpaqueGrafPtr*, __HIShape const*, CGContext*) + 108
0x9585cb24: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox : HIView::RecursiveDrawComposited(__HIShape const*, unsigned long, HIView*, CGContext*, unsigned char, float) + 608
0x9585cd0c: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox : HIView::RecursiveDrawComposited(__HIShape const*, unsigned long, HIView*, CGContext*, unsigned char, float) + 1096
0x9585d1e0: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox : HIView::DrawComposited(short, OpaqueGrafPtr*, __HIShape const*, unsigned long, HIView*, CGContext*) + 772
0x95ab0b78: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox : FlushWindowObject(WindowData*, void**, unsigned char) + 724
0x95ab0de4: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox : FlushAllBuffers(__CFRunLoopObserver*, unsigned long, void*) + 212
0x95215a28: /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation : ___CFRunLoopDoObservers + 644
0x95218bfc: /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation : _CFRunLoopRunSpecific + 628
0x959548f0: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox : _RunCurrentEventLoopInMode + 236
0x9595abe4: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox : _GetNextEventMatchingMask + 120
0x9595ae3c: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox : _EventAvail + 96
0x007dce1c: No symbol
0x00093cb4: No symbol
0x007da338: No symbol
0x00825880: No symbol
0x007dfbc0: No symbol
0x00002f44: No symbol
0x00002ad0: No symbol
0x00002864: No symbol
0x00002694: No symbol
0x08000000: No symbol

PPC Thread State
srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
cr: 0xXXXXXXXX xer: 0x20000000 lr: 0x9790d924 ctr: 0x9790d918
r00: 0x95826c34 r01: 0xbfffd720 r02: 0xbfffda1c r03: 0x00000000
r04: 0x00000000 r05: 0x0a518180 r06: 0x7f7fffff r07: 0x7f7fffff
r08: 0x440a4000 r09: 0x00000000 r10: 0x42140000 r11: 0xa0aa5000
r12: 0x9790d918 r13: 0x00000001 r14: 0xbfffdae4 r15: 0xbfffdac4
r16: 0x00000001 r17: 0x00000000 r18: 0xbfffd82c r19: 0x95b367e0
r20: 0x04df6680 r21: 0x00000001 r22: 0x04df6694 r23: 0x95b367e0
r24: 0xbfffda40 r25: 0x04deffd0 r26: 0x0a518180 r27: 0x00000000
r28: 0x14d16fd0 r29: 0x958296b8 r30: 0x16c3d6b0 r31: 0x9790d924

Thread 17: (0xb052ce30, 0xb815a93a)
0x91c0a6a4: /usr/lib/libSystem.B.dylib : __pthread_cond_wait + 880
0x98cb2984: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore : _TSWaitOnConditionTimedRelative + 240
0x98cb4a00: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore : _TSWaitOnSemaphoreCommon + 468
0x98c42670: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore : AsyncFileThread(void*) + 92
0x91c0df08: /usr/lib/libSystem.B.dylib : __pthread_body + 40
0x00000000: No symbol

PPC Thread State
srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
cr: 0xXXXXXXXX xer: 0x00000000 lr: 0x91c0a6e8 ctr: 0x91b6d610
r00: 0xffffffd9 r01: 0xf05098b0 r02: 0x00000001 r03: 0x00008103
r04: 0x00008403 r05: 0x0000003c r06: 0x00000000 r07: 0x00000000
r08: 0x00000200 r09: 0x00000001 r10: 0xf0509e88 r11: 0xa02e66a0
r12: 0x91b6d610 r13: 0x00000000 r14: 0x00000000 r15: 0x00000000
r16: 0x00000000 r17: 0x00000000 r18: 0x98d231cc r19: 0x98d231d0
r20: 0xa02ed6d0 r21: 0x98d231d4 r22: 0x00000000 r23: 0x00000000
r24: 0x0000003c r25: 0x00000001 r26: 0xa02ed71c r27: 0xf0509e88
r28: 0xa0f134ac r29: 0x00000000 r30: 0xa0f134e0 r31: 0x91c0a340

Thread 18: (0xb0734e34, 0xb815a8ff)
0x91cf1aa4: /usr/lib/libSystem.B.dylib : __dispatch_semaphore_wait_slow + 248
0x91cf0190: /usr/lib/libSystem.B.dylib : __dispatch_worker_thread + 116
0x91c0df08: /usr/lib/libSystem.B.dylib : __pthread_body + 40
0x00000000: No symbol

PPC Thread State
srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
cr: 0xXXXXXXXX xer: 0x20000000 lr: 0x91cf1abc ctr: 0x91b6d600
r00: 0xffffffda r01: 0xf070ddc0 r02: 0x00000000 r03: 0x00002703
r04: 0x00000040 r05: 0x3b9ab6b3 r06: 0x00000020 r07: 0x00000000
r08: 0x3b9ab6b3 r09: 0x00000000 r10: 0x3b9ab6b3 r11: 0xa02e6698
r12: 0x91b6d600 r13: 0x00000000 r14: 0x00000000 r15: 0x00000000
r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19: 0x00000000
r20: 0x00000000 r21: 0xa02ec7cc r22: 0xa02ec7c0 r23: 0xa02ec7c8
r24: 0x00003d23 r25: 0xe954cda3 r26: 0xa02ec50c r27: 0x00000040
r28: 0x0000000f r29: 0x224d36b3 r30: 0xa02ec7a0 r31: 0x91cf19b4

Thread 19: (0xb009ad38, 0xb815acc0)
0x91cf04b8: /usr/lib/libSystem.B.dylib : __dispatch_mgr_invoke + 228
0x91cefe9c: /usr/lib/libSystem.B.dylib : __dispatch_queue_invoke + 308
0x91cf002c: /usr/lib/libSystem.B.dylib : __dispatch_worker_thread2 + 372
0x91cf0168: /usr/lib/libSystem.B.dylib : __dispatch_worker_thread + 76
0x91c0df08: /usr/lib/libSystem.B.dylib : __pthread_body + 40
0x00000000: No symbol

PPC Thread State
srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
cr: 0xXXXXXXXX xer: 0x20000000 lr: 0x91cf0480 ctr: 0x91bb12d8
r00: 0x0000016b r01: 0xf0080bb0 r02: 0x00000000 r03: 0x00000004
r04: 0x00000000 r05: 0x00000000 r06: 0xf0080d0c r07: 0x00000001
r08: 0xf0080d28 r09: 0x00000000 r10: 0x00000000 r11: 0xa02e5530
r12: 0x91bb12d8 r13: 0x10624dd3 r14: 0x91d3fb04 r15: 0xf0080c0c
r16: 0xf0080c8c r17: 0xa03003dc r18: 0xf0080d28 r19: 0xa02fa588
r20: 0xa02fb588 r21: 0xf0080d0c r22: 0xa02fa508 r23: 0xa02fa488
r24: 0xa03003dc r25: 0x00000000 r26: 0xa02ec62c r27: 0x00000000
r28: 0xa02ec604 r29: 0xa02ec33c r30: 0xf0080d28 r31: 0x91cf03dc

Thread 20: (0xb04aad44, 0xb815ad03)
0x91c0a6a4: /usr/lib/libSystem.B.dylib : __pthread_cond_wait + 880
0x0a2b9df0: /System/Library/PrivateFrameworks/OpenTransport.framework/Versions/A/OpenTransport : _CarbonOperationThreadFunc + 172
0x91c0df08: /usr/lib/libSystem.B.dylib : __pthread_body + 40
0x00000000: No symbol

PPC Thread State
srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
cr: 0xXXXXXXXX xer: 0x00000000 lr: 0x91c0a810 ctr: 0x91c57df4
r00: 0x0000014e r01: 0xf0488aa0 r02: 0xf0488aec r03: 0x00007f03
r04: 0x00008003 r05: 0x00000000 r06: 0x00000000 r07: 0x00000000
r08: 0x00000000 r09: 0x00000000 r10: 0x00000d72 r11: 0xa02e61b0
r12: 0x91c57df4 r13: 0xf0488bb4 r14: 0xf0488bb0 r15: 0xf0488bac
r16: 0xf0488ba8 r17: 0xf0488ba4 r18: 0xf0488ba0 r19: 0xf0488d08
r20: 0xf0488b8c r21: 0x0a2d30c0 r22: 0x00000000 r23: 0x00000000
r24: 0x00000000 r25: 0x00000000 r26: 0xa02ed71c r27: 0x00000000
r28: 0x135d7080 r29: 0x1387d200 r30: 0x135d7028 r31: 0x91c0a340

Thread 21: (0xb0f7ce34, 0xb815a8ff)
0x91cf1aa4: /usr/lib/libSystem.B.dylib : __dispatch_semaphore_wait_slow + 248
0x91cf0190: /usr/lib/libSystem.B.dylib : __dispatch_worker_thread + 116
0x91c0df08: /usr/lib/libSystem.B.dylib : __pthread_body + 40
0x00000000: No symbol

PPC Thread State
srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
cr: 0xXXXXXXXX xer: 0x20000000 lr: 0x91cf1abc ctr: 0x91b6d600
r00: 0xffffffda r01: 0xf0ba6dc0 r02: 0x00000000 r03: 0x00002403
r04: 0x00000040 r05: 0x3b9a86bc r06: 0x00000020 r07: 0x00000000
r08: 0x3b9a86bc r09: 0x00000000 r10: 0x3b9a86bc r11: 0xa02e6698
r12: 0x91b6d600 r13: 0x00000000 r14: 0x00000000 r15: 0x00000000
r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19: 0x00000000
r20: 0x00000000 r21: 0xa02ec70c r22: 0xa02ec700 r23: 0xa02ec708
r24: 0x00003d1d r25: 0x9ea481ab r26: 0xa02ec398 r27: 0x00000040
r28: 0x0000000f r29: 0x224d06bc r30: 0xa02ec6e0 r31: 0x91cf19b4

Thread 22: (0xb0df6e34, 0xb815a8ff)
0x91cf1aa4: /usr/lib/libSystem.B.dylib : __dispatch_semaphore_wait_slow + 248
0x91cf0190: /usr/lib/libSystem.B.dylib : __dispatch_worker_thread + 116
0x91c0df08: /usr/lib/libSystem.B.dylib : __pthread_body + 40
0x00000000: No symbol

PPC Thread State
srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
cr: 0xXXXXXXXX xer: 0x20000000 lr: 0x91cf1abc ctr: 0x91b6d600
r00: 0xffffffda r01: 0xf0a23dc0 r02: 0x00000000 r03: 0x00002603
r04: 0x00000040 r05: 0x3b9aba34 r06: 0x00000020 r07: 0x00000000
r08: 0x3b9aba34 r09: 0x00000000 r10: 0x3b9aba34 r11: 0xa02e6698
r12: 0x91b6d600 r13: 0x00000000 r14: 0x00000000 r15: 0x00000000
r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19: 0x00000000
r20: 0x00000000 r21: 0xa02ec78c r22: 0xa02ec780 r23: 0xa02ec788
r24: 0x00003d1c r25: 0x9a3ad00e r26: 0xa02ec490 r27: 0x00000040
r28: 0x0000000f r29: 0x224d3a34 r30: 0xa02ec760 r31: 0x91cf19b4


Model: iMac10,1, BootROM IM101.00CC.B00, 2 processors, Intel Core 2 Duo, 3.06 GHz, 4 GB, SMC 1.52f9
Graphics: NVIDIA GeForce 9400, NVIDIA GeForce 9400, PCI, 256 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x8F), Atheros 9280: 2.1.14.6
Bluetooth: Version 2.4.5f3, 2 service, 19 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: WDC WD5000AAKS-40V2B0, 465.76 GB
Serial ATA Device: OPTIARC DVD RW AD-5680H, 4.12 GB
USB Device: USB to ATA/ATAPI bridge, 0x152d (JMicron Technology Corp.), 0x2329, 0x24100000 / 6
USB Device: USB2.0 Hub, 0x05e3 (Genesys Logic, Inc.), 0x0608, 0x24300000 / 3
USB Device: iPhone, 0x05ac (Apple Inc.), 0x129c, 0x24330000 / 5
USB Device: Microsoft IntelliMouse® Optical, 0x045e (Microsoft Corporation), 0x0039, 0x24310000 / 4
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8502, 0x24400000 / 2
USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0x26500000 / 3
USB Device: USB2.0 MFP(Hi-Speed), 0x04b8 (Seiko Epson Corp.), 0x0837, 0x26400000 / 2
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x04500000 / 2
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06100000 / 2
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8215, 0x06110000 / 5

Customer: replied 1 year ago.

I installed the update, but when I got your message and checked the version, it still says 4.0

Expert:  Mike replied 1 year ago.
You are not running version 4.3.1 you need to update
Customer: replied 1 year ago.

I went to the site in your link but didn't see anything above 4.0.1

Expert:  Mike replied 1 year ago.
graphic
Expert:  Mike replied 1 year ago.
That probably means you have to be up to 4.0.1 first try that
Customer: replied 1 year ago.

I thought I had tried that. I downloaded the updater. I opened it. It asked me to choose the version of PE. I chose the app (not the alias I had created to put into the Dock). I thought it updated, but evidently it didn't because I tried to download the updater again and when it asked me which version of PE I wanted to update the one remaining there (which still says 4.0) is now dimmed so I can't choose it.

Customer: replied 1 year ago.

And when I tried to eject the update, I got the message that it can't be ejected because PE 4.0 is using it.

Expert:  Mike replied 1 year ago.
You don't need to make an alias to put it in the Dock. Just drag the actual app to the Dock it makes it for you. It sounds like you have moved the actual application, make sure it is still in Applications folder
Customer: replied 1 year ago.

I tried to do that, but it wouldn't stay. I have never had that happen, that an icon just wouldn't stick in the dock. That's when I began to suspect I might have problems with the application.

Customer: replied 1 year ago.

And it is still in the Applications folder, because I put the alias in the dock instead. And a copy of the alias stayed in the folder.

Customer: replied 1 year ago.

I hesitated for so long before signing onto this deal because I wanted to ask someone if this could be fixed (and other people on the Apple forum seem to be using PE 4 with no problems) or if I should just spend the money to invest in a new version of PE.

Expert:  Mike replied 1 year ago.
Drag the alias off the Dock and trash the one in the Applications folder. Open PSE from Applications folder then you will see it in the Dock. Right click on the icon in the Dock and go to Options / Keep in Dock
Customer: replied 1 year ago.

Well, It took a few tries to drag it from the dock. The updater alias is still there.Right-click gives me only Options/Remove from Dock, so it's still there.

Expert:  Mike replied 1 year ago.
Not the update the actual app. I don't know what you are doing.
Customer: replied 1 year ago.

I have put the app in the dock. But, as I said, the icon for the updater is in the dock and I can't get rid of it.

Expert:  Mike replied 1 year ago.
Is there a little light under it?
Customer: replied 1 year ago.

There is a little white mark to the right of it, showing that it is open.

Expert:  Mike replied 1 year ago.
It should be under it not to the right, anyway... click once on it do you see it? Are you sure you ran it? Which updater is it?
Customer: replied 1 year ago.

Do I have to uninstall and re-install AGAIN?

Expert:  Mike replied 1 year ago.
Please answer my questions.
Expert:  Mike replied 1 year ago.
Please go to the Apple logo on the upper left of the screen, go to About This Mac (DO NOT Select More Info), and tell me the Version (under Mac OS X), the Processor and the Memory, it is all right there.
Customer: replied 1 year ago.

Version 10.6.8


Processor 3.06 GHz Intel Core 2 Duo


Memory 4 GB 1067 MHz DDR 3

Expert:  Mike replied 1 year ago.
I want you to check some things that may or may not be affecting the situation. It is posted as an Answer because of site rules but it is really just a diagnostic test. So please don't Rate to Finish just reply to Expert when done.

Open Macintosh HD / Applications / Utilities and double click Disk Utility. Highlight your hard drive, usually Macintosh HD, and click on Verify Disk on the far right. If that is OK in green type, then click on Repair Permissions on the left.

Note: If Verify Disk is not OK try to Repair. If Repair is successful then Repair Permissions if it is not successful let me know.
Mike, Mac Medic
Category: Mac
Satisfied Customers: 6832
Experience: Over 20 years IT experience with Apple computers in publishing, marketing and design.
Mike and 8 other Mac Specialists are ready to help you
Customer: replied 1 year ago.

The disk needs repair. I will go in and try to Repair.

Expert:  Mike replied 1 year ago.
Yes
Expert:  Mike replied 1 year ago.
What happened?
Customer: replied 1 year ago.

I have to re-start the computer from the installation disc. Unfortunately, I don't have the installation disc. I called the campus computer center (where my computer was purchased) and they said they stopped shipping the installation discs with the computers so I have to take it in and they will repair the hard drive for me.


 


Gaaahhh! But I consider that you have done your job so I will give you the highest rating and consider that your fee was well earned. Thanks,


 


Nancy

Expert:  Mike replied 1 year ago.
OK sorry about that. Good luck and thank you.

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill Bill M. Schenectady, New York
< Last | Next >
  • Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill Bill M. Schenectady, New York
  • The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you! Frank Canada
  • My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed. One Happy Customer New York
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin Kernersville, NC
 
 
 

Meet The Experts:

 
 
 
  • Mike

    Mac Medic

    Satisfied Customers:

    6256
    Over 20 years IT experience with Apple computers in publishing, marketing and design.
< Last | Next >
  • http://ww2.justanswer.com/uploads/macthelife/2009-10-20_1899_mikesebaharsquare64.jpg Mike's Avatar

    Mike

    Mac Medic

    Satisfied Customers:

    6256
    Over 20 years IT experience with Apple computers in publishing, marketing and design.
  • http://ww2.justanswer.com/uploads/AS/ashiknasameen/2012-5-15_141836_final2.64x64.jpg Ashik's Avatar

    Ashik

    Mac Helper

    Satisfied Customers:

    5282
    7+ Years of Experience in troubleshooting Macs, iPhone, iPad, iPod etc
  • http://ww2.justanswer.com/uploads/DP/dpean/2012-6-6_172828_avatorme1.64x64.JPG Daniel's Avatar

    Daniel

    Mac Genius

    Satisfied Customers:

    4670
    Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.
  • http://ww2.justanswer.com/uploads/VI/vinodvmenon2005/1.64x64.jpg Vinod Menon's Avatar

    Vinod Menon

    Support Specialist

    Satisfied Customers:

    2068
    worked as a Tech support Associate for Apple products
  • http://ww2.justanswer.com/uploads/BE/beboo/2011-1-14_201648_n5063313142021801763.64x64.jpg Brandon M.'s Avatar

    Brandon M.

    Mac Support Specialist

    Satisfied Customers:

    1501
    10+ Years Mac Support as contractor and currently an IT Manager for law firm
  • http://ww2.justanswer.com/uploads/MA/MacDruid/IMG_0232.64x64.JPG John T. F.'s Avatar

    John T. F.

    Mac Druid

    Satisfied Customers:

    1408
    20+ years in the computer/Mac industry
  • http://ww2.justanswer.com/uploads/MA/MacHelpdesk/1d2d506.64x64.jpg David's Avatar

    David

    Mac Support Specialist

    Satisfied Customers:

    1236
    BSc, H.Dip, Apple Certified