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Vinod Menon
Vinod Menon, Support Specialist
Category: Mac
Satisfied Customers: 2836
Experience:  worked as a Tech support Associate for Apple products
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My I pad will not turn on

This answer was rated:

My I pad will not turn on

Sorry to hear that your iPad is not turning on..:(

Don't worry. I will try my best to help you resolve this issue.

How long have you been facing this issue? Also, is the screen entirely dark?

Thank you
Customer: replied 3 years ago.

only today,and yes the screen is black

Thank you.

Might be it is just frozen.

Lets try a reset first. Press and hold the power button and the home button together for 10-15 sec. You might get an apple logo.

Let me know whether this resolves your issue.
Customer: replied 3 years ago.

apple icon has come up


Lets wait and see whether it takes you to the home screen.
Customer: replied 3 years ago.

nothing yet

If it does not take you to the home screen in another 2-3 minutes, lets try the reset process again.

Press and hold the power button and the home button together until you see an apple logo. The iPad will go off and come back on with an apple in 10-15 sec.

Let me know if that too does not work.
Vinod Menon and 2 other Mac Specialists are ready to help you
Customer: replied 3 years ago.

Thank Vinod for your help all up and running

Great to know that...:)

Have a great day!

I would appreciate if you can rate my service now.