Tom, I deleted the plist and attempted to open Safari to do the next step, but it still didn't open.
The 'repair disk' didn't solve the problem. I have bookmarked this page and am beginning the next step.
Tom, It didn't work in safe mode nor the regular mode after I restarted.
There are save state files for several things in that folder, but Safari isn't one of them. So, I couldn't complete the step to delete it.
My son has an account on this mac. So, I tried Safari under his account and it didn't work. I also created a new account and tried it. That didn't work either.
I have to leave my desk for about and hour. I will check in with you for the next step as soon as I get back. I'm wondering if we shouldn't reinstall the program.
I tried to download this update and got the following message:
The following disk images couldn't be opened
OSXUpdCombo10.8.2 Reason not recognized
where do I see reinstall OS X
Do you mean the apple menu?
I'll restart again and hold the cmd and r keys down longer
I restarted, held down the cmd and r keys, but don't see anything on the apple menu about reinstalling. I'm connected to the internet.
No, there is no recovery drive. I have only Macintosh HD and my external backup drive
Thanks for your help and patience.
You stuck with me and got the job done over almost three days. You are amazing and I'm giving you the highest rating!
Also, I don't know if you're a football fan, but I'm from Baltimore and the Ravens also just won one of the toughest games in playoff history. So, between that and my computer now working, I'm a very happy man!
Thanks again. How do I find you again if I need any additional help?