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Daniel
Daniel, Mac Genius
Category: Mac
Satisfied Customers: 4770
Experience:  Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.
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When I click on I photo, it will show up but as soon as I try

Customer Question

When I click on I photo, it will show up but as soon as I try to select a photo or do anything else, it minimizes the program immediately. I have turned on and off the computer and quit the program several times and nothing seems to work. In effect, I cannot use I Photo.

Please help.
Submitted: 4 years ago.
Category: Mac
Expert:  Daniel replied 4 years ago.
Hello, my name is Dan.
I will do my best to help you, the only stupid question is the unasked one.

This sounds like it needs some TLC.
What type of keyboard do you have?
Wireless or USB? Any USB keyboard will work.
Plus, what OS X is on the Mac?
Look in the Apple menu in 'About This Mac'.

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Customer: replied 4 years ago.

I have a Mac Book Pro version 10.6.8.

Customer: replied 4 years ago.
Relist: Inaccurate answer.
My question was not answered, not even close. The expert asked me questions and told me my computer needed some TLC and my computer works perfectly. It is my IPhoto that is problematic and this was not addressed. This is very frustrating.
Expert:  Daniel replied 4 years ago.
The reason I ask for info is so that I can accurately answer you question. If you do not wish to work with me on this then I cannot help you. The choice is yours.
Customer: replied 4 years ago.

I answered your questions and gave you my credit card and you have given me nothing. Please answer my question regarding Iphoto or cancel immediately. This is very frustrating and I am not happy.

Expert:  Daniel replied 4 years ago.
I understand your frustration but it is not as easy as snapping fingers to fix these things. If that were so you would not be seeking help.
I can help you, you have to do your part and do as I ask or this will result in more frustration.
This PDF will explain about permissions, most likely the start of the problem.
It will not take long to do this and will result in overall performance improvement. It may even get iPhoto working.

Repairing Permissions

If you work with me on this you will be happy, if not then you won't.

Again, your call. That may not be all it needs so please, for your sake, work with me.