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Mike, Mac Medic
Category: Mac
Satisfied Customers: 8425
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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Customer Question

i do not remember my password XXXXX my gateway computer to use the wifi for my i pad thanks deedee
Submitted: 4 years ago.
Category: Mac
Expert:  James replied 4 years ago.

Can we do a remote support session so I can help you?
Customer: replied 4 years ago.

what info do u need?

Expert:  James replied 4 years ago.

I'd like to start a remote support session with you. This mean I'll be able to look at your screen together with you, and help you personally.

Would that be ok with you?


Customer: replied 4 years ago.

Looking at my screen wont help locating my pass word for guests using my wifi

Expert:  James replied 4 years ago.

I will be able to get into the router and extract the password XXXXX it.

Hope this makes sense!
Customer: replied 4 years ago.

u want my password XXXXX my email?

Expert:  James replied 4 years ago.
Thank you.

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