Hello and thank you for asking your question, with JustAnswer.com/Mac. I am Sr. Mac Tech Support Specialist, Terry, glad to assist you.
Are you using your iPad with a Mac or PC ?
Also prior to it not recognizing and not being able to activate, had it worked prior to your request for assistance today?
I see you are offline. When you are back online however, just reply back to this session, I will be alerted, whether I am online or off and will be able to assist you further.
Thanks for posting your question, I look forward to assisting you shortly.
Sorry for missing you. I saw in my queue that you were looking for me and I was attempting to reply back to you, but for some reason could not get back into this session with you
Now that I am back I see you are offline again- my sincere apologies for missing you again due to my technical issue with this chat session. What I wanted to come back to ask you, is when you mentioned an "iPhone" store what store are you specifically referring to? Was it an AT&T store, Verizon Wireless or Sprint store?
Also, is your iPad just a Wifi model (no cellular data plan), or was it set up with one of those wireless services (AT&T, Verizon Wireless and Sprint)?
I believe I may be able to help you with this activation issue, provided we can be online together to chat, which I believe we should be able to do now that I can communicated with you in this session once again.
hi, an iphone store buys stuffs from apple store and resell.
The ipad uses wifi and cellular data plan
Iphone store sells iphone and ipads and also they have their technical support team as well
I think a reset from apple/ mac store should restore my ipad
am back and can see u are still offline.
My question was not answered and was charged. am not happy about this.
When would you be available so we can chat
sorry, meant "istore store" instead of "iphone store"
hi again.....checked again and you are still offline. when would you be available.
i guess the time difference isnt helping at all.