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Hi, I will assist with this issue,
, then let me know. Thank you,
ok hold on
i tried this several times already before i got here and it still does not work
ipad is not recognized by itunes
please see the video:http://www.youtube.com/watch?v=x6FSHAp6fvk
i also tried this before i got here
it also did not work
Sorry, did it do anything?
also there is no red slider when i turn off the ipad that is why i cannot go into dfu mode i guess? even if i turn it off, it will go back to the screen with the itunes and usb
no it did not work since there is no red slider to turn off
so i just pressed the power and home button for 10 secs
Press & hold the power button for 10 seconds for it to power off first
just the power button right?
yes, for it to turn off, then try my suggestion again
yup did that and it did a restart right away
going back to the itunes logo with usb cable
no, were you able to power off?
no i cannot power off , it just does restart within 3 secs
it does not turn off
there is also no red slider
so you press & hold the power button until it powers off, then it turns it back on right away?
it turns off when i plug off the usb cable
its off now but when i plug in the cable it will restart again
and go to the itunes with usb cable
how about pressing & hold the power button and home button without connecting to computer?
yes it turned off when it is not plugged in
as i've said it turns off when i do this while plugged off
as long as it is plugged off the pc
it will turn off
but as soon as i plug it to the pc, it will go back to recovery mode and will not turn off without restarting right away looping to the recovery mode screen again
so in short i cannot get out of the recovery screen
as long as i am plugged in, it loops to recovery screen
Do you have another computer to try?
i'll try it on my friend's mac
actually my friend's mac is not available, so i'll try my other laptop
hold on since i cannot connect to the internet on my laptop, it needed to download drivers for the ipad first
ok thanks; you need the iTunes program
sorry it still is not working, i'm so frustrated right now :(
I'm sorry, I'm out of suggestions; you may need to check with the apple store, but let me open the issue to other Professionals also. Thank you,
it's ok since i have already emailed apple store and have an appointment for tomorrow to bring it there. can i just refund my deposit since i did not get any good answer from here and apple store will be helping me with this already?