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Ask Viet - Mac Tech Your Own Question

Viet - Mac Tech
Viet - Mac Tech, Mac Support Tech
Category: Mac
Satisfied Customers: 34693
Experience:  Support Mac laptops, desktops, & iPhone, iPad, iPod, etc.
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Hi Bought this iPad yesterday, it has wifi only capability.

Customer Question


Bought this iPad yesterday, it has wifi only capability. I managed to log into iTunes ok, all apps except whatsapp came across but I can't download any music, newly purchased or not onto it as I get a download error each time. I've checked settings & c
Ant figure what the problem is

Can you advise please?

Thanks in advance


Baz Ward
Submitted: 3 years ago.
Category: Mac
Expert:  Viet - Mac Tech replied 3 years ago.

Viet - Mac Tech :

HI, I will assist with this issue.

Viet - Mac Tech :

Do you have a wireless router?

Viet - Mac Tech :

Please press and hold both the Power button and the Home buttons together for at least 10 seconds, until the Apple logo appears, then wait a bit, then check.

, then please go to Settings, General, Reset, Reset network settings. Then go to Settings, Wi-Fi, then connect to your wi-fi/wireless network name and check.

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Please let me know if there is still any issue. Thank you.