How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Techie_Ben Your Own Question

Techie_Ben, Software Engineer
Category: Mac
Satisfied Customers: 1773
Experience:  10+ years in hardware/software experience
Type Your Mac Question Here...
Techie_Ben is online now
A new question is answered every 9 seconds

We cant send a response on our Apple computer. Every other

This answer was rated:

We can't send a response on our Apple computer. Every other function seems to working fine. We receive messages and can type a response but then when we hit the send button there is no response.

Thanks for any assistance you can give and Happy New Year !!
Thank you for the question. Can you please tell me what software you are using that you are trying to send messages with? I look forward to your reply!
Customer: replied 3 years ago.

Don't know We are senior citizens and had this set up for us by a friend. What are the options. She moved to Ca but I cd try to contact her if that is necessary

We can do a remote session if you're available so I can have a look at what you are trying to do. I can send you a link for you to click and it will allow me to see your screen and work through the issue with you that way. Let me know if you are willing to do that and I'll send the link. Thanks again
Customer: replied 3 years ago.

Is there an extra charge for this next step. Is there any charge if you can't get the problem fixed.

There is no extra charge, and you do not need to pay unless you are satisfied with the solution.
Customer: replied 3 years ago.


Version 10.6.8


Processor 3.06 GHz

Memory 4 GB


Is this the sadditional info you need

Thank you. Please click here and we can start our session.
Techie_Ben and 4 other Mac Specialists are ready to help you