Hello and thank you for asking your question, with JustAnswer.com/Mac. I am Sr. Mac Tech Support Specialist, Terry, glad to assist you.
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I have version 4.1 and I know that version 6 which appears to be the latest will work with OS 10.7 but apparently not 10.8. Therefore I wanted to know if there is another app I can use instead. Obviously I am stuck with 10.8 and cannot go backward.
Hi Terry. It's Jan 3. At your suggestion, I downloaded the free Arcsoft product - Photostudio 6 - and started it up. Then I clicked on Acquire to connect to the scanner and see the item to scan; a screen informed me of this: "Cannot communicate with scanner. Cable may be disconnected or scanner may be turned off (neither were true). Check status. Scanner driver will be closed."
So I'm obviously back where I started. Any thoughts?
The first message I sent you told you what scanner I have. I have since found from Canon that my scanner type has no software for 10.7 or 10.8 so I have moved on to use use my HP printer for scanning and will discard the Canoscan.
Please don't bother with any more replies.