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Jins M. N.
Jins M. N., Computer Hardware Engineer
Category: Mac
Satisfied Customers: 2510
Experience:  Mac Expert, 7+ years of experience in installation and trouble shooting of mac osx and apps
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iPod not recognized by home pc

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iPod not recognized by home pc

Hi. Thanks a lot for posting your Query here. I am Jins here to assist you. Please remember these things when we deal with your issue. It may take more than one step/answer to solve a problem. So If my answers don’t work or if you are not satisfied, please don’t Rate my answer as Bad or Poor Service, but please Reply back to me by clicking the “Continue Conversation” or “Reply” button and I will gladly continue to help. Remember, only Rate answer after you are 100% Satisfied. Please do not rate an answer, if you are not satisfied.

Which model of iPad you are using ? Click here to see how to identify your iPad model. Is this a new problem ? Do you have any antivirus/firewall program installed on your system ?

Regards

Jins


Customer: replied 4 years ago.

I have an Ipod Nano

Hi Ross, Thank you for the info. Is this a new issue ? Are you able to use it with your system before ?

Press windows logo key and R key on your system. You will get open the Run command window. Type devmgmt.msc in the run command box and press Enter. You will get open the device manager window. Can you see any yellow colored ? or ! marks or red colored X marks there ?

Regards
Jins

Customer: replied 4 years ago.

I have had this Ipod and one other on this computer before with no issues, along with 3 iphones. I recently updated to newest version itunes, and in the process my library got messed up. I have restored that the Just answer help. Now only have the phone back ups listed under devices, and no ipods.


I opened device manager and saw no marks.


 


I am on a PC with Vista, and am planning to move to a new PC w/ windows 8

Hi Ross, Thank you for the prompt reply. First of all try the steps in the iPod Troubleshooting Assistant which applies to your iPod; this will often solve many ipod issues.

If it not helps, please try placing the iPod into disk mode to see if it is recognized by iTunes or Windows Explorer. If your iPod appears in iTunes when in disk mode, restore the iPod.

Reply me the result.

Regards
Jins

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Please remember these things when we deal with your issue. It may take more than one step/answer to solve a problem. So If my answers don’t work or if you are not satisfied, please don’t Rate my answer as Bad or Poor Service, but please Reply back to me by clicking the “Continue Conversation” or “Reply” button and I will gladly continue to help. Remember, only Rate answer after you are 100% Satisfied. Please do not rate an answer, if you are not satisfied.


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