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Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8502
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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Customer Question

I need to ret my ICloud using my AOL address [email protected] address which I've had forever or my new [email protected] address. I'm a newbie and I am writing from my MAC at home...I had forgotten the passwords for the Icloud pasword and norw I;m all screwed up Please help. I must [email protected] as that's my primary or [email protected] .com and it won't let me to reset a new password. Please help Sharon [email protected] or my cell @ xxxx-xxxx xxxx I tried using my husbands xxxx but I really do not want to use that. PLEAE HELP

Submitted: 4 years ago.
Category: Mac
Expert:  Mike replied 4 years ago.
Did you go to:

appleid.apple.com

and select

Reset your password XXXXX Manage your Account?
Customer: replied 4 years ago.

Mike thx for response. I have to go back over to Best Buy where I bought the phone. Yes BTW I tried ALL that.

Please refund my money and I'm sorry for wasting your time. I will not be using this service.

Thank you Sharon xxxx

Expert:  Mike replied 4 years ago.
Ok good luck.

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