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Ashik, Mac Technician
Category: Mac
Satisfied Customers: 9777
Experience:  Bachelor of Computer Application (BCA), 9+ Years of Experience in troubleshooting Macs, iPhone, iPad, iPod etc
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I was playing a game and the I-pad froze, I cannot turn it

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I was playing a game and the I-pad froze, I cannot turn it off or get any functions to work.
Hi and Welcome. My Name is XXXXX XXXXX I look forward to assisting you today with your question.

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You can reset your iPad and see if that works or not. Press and hold the Power button and the Home button at the same time for at least ten seconds. iPad will automatically restarts and return to home screen. If it does not restarts after holding the button for 10 seconds, hold down the Power button and the Home button until it restart itself.

Let me know if that didn't work, so we can continue troubleshooting. Don't Rate my answer until you are satisfied.

Ashik and 2 other Mac Specialists are ready to help you
Customer: replied 3 years ago.

That resolved the problem. Thanks

You're most welcome :) If you like my service, please rate me as Excellent Service.

Best Regards,