Hi Joan, as you've noticed Spotlight now uses Command-Space
but this can be amended using System preferences
if you go to Apple Menu-->System Preferences-->Input menu
and then look for the keyboard shortcuts button
you can scroll down and see that the Input menu and Spotlight have the same key mapping
it should be possible to change here to another key combination
so that should solve problem 1
as for the Disk usage
are you using Time Machine as the 'Other' could refer to numerous backups
or .mobile backups
I would recommend using one of these utiltities
which will show each folder on the disk and how much space is being taken up
so it should be possible to determine what the 'Other' refers to
Can't find Input Menu under Systerm Preferenced - May I send u a ScreenSHot (how)?
sorry, it's System Preferences-->International
then you should have Input menu
should look similar to that
Don't have INternatnional either. How to send yu a screenshot of mty Macbook Air's system Preferences?
should take a screenshot and save to clipboard
and then you can just paste in here
I have on the MacBook Air SP:Top line under PErsonal a Language andf Text. But that does not show the choices you spictured either. Just a vertical column of languages
followed by a different column of Input SOurces
ok, do you have System Preferences-->Keyboard & Mouse?
Why can't I "Attach" my screenshots for you? under the clip pictured above here?
Yes have SY keyboard & Mouse
ok - if you go to keyboard and mouse
do you have keyboard shortcuts?
No, they are separate items in the SECOND rowHardware
ok - if you go to Apple menu and choose About this Mac
what is the full version of OSX listed?
how to send you screenshots, p,ease?
does Command-Control-Shift-3 take a screenshot and put it on your clipboard?
yes - it's on the desktop
Ok - dragging it into the chat should work
can you try these steps?
not on the "clipboard"
No. I'm asked if I wish to leave or staty on Page
how to identify "input method"?
Don;t know how to select any "input method"
the input methods should be listed on left hand side, select the default language there
then you should be able to choose keyboard shortcutes
also, keyboard shortcuts shows shortcuts to mission control, appoication widows, etc. but not to any language
Gosh wish I could show you what I see. But dragging Screenshot into COnversation does NOT work. Image bounces back
Also. no DEFAULT language
At the very top, above "AfghanDari" is a line, above which is "Keyboard &Character VIewer.
Do you mean to select THAT?
ok - if you are in keyboard shortcuts that should be the right place
no, if you are in keyboard shortcuts it should look like this?
if so - do the following two steps
BUT, Steve- the shortcuts are NOT for languages, but for MIssion Control, for SHow Desktop, SHOW DAASHBOARD, MISSION CONTROL MOVE LEFT, MOVE RIGHT -NO language choices
I find it frustrating not to be able to send you screenshots, nor to be able to actually TALK with you
unfortunately we only have this live chat function, although I'm not sure why screenshots aren't working
OK have done the above 2 steps
that should then allow the language shortcut to work as before
I have deselected all but "select the previous input source" (although I'd selected 5 languages)
lemme try, ONe minute please...
this is the Apple article for the issue as well just for reference
WOnderful Steve， That worked！ 看看這個！
I guess the toggle works between just TWO languages at a time, right?
NOw about reducing the "Other" which occupies about 80 percent of my diskspace, me having deleted most files and apps.... Gow to clear those?
Can't we find a way to show you my screenshots?
I'm not sure the screenshots will help much - I've seen the issue before with 'other'
I would recommend using one of these utiltitieshttp://www.omnigroup.com/products/omnidisksweeper/
I've listed a couple of free applications which should show what the other is
did the links come through ok?
I'm trying the first OMNI SWEEPER which lists MBAir has having 13.4 GB free and 106.8 GB used - But my files don't add up to 50 GB
84.1 BG User (what's that?) 8.9 Apps, 5.2 private (what's that?), 3.4 Systerm, 3.4 LIbrary,
381.2MB use (i=how does this differ from the 84.1GB above (I am the ONLY user)
8.2 MB mach-kernel (what's that)?
3.1 MB Bin(I've cleared trash )
2.6 sBin (qhat's that)?
16.4 KB .DS _Store (What's that)?
4.1 kb etc, 4.1kb tmp, 4.1 kb var, (what's that)? 4.1 Volumes
DOes this add up to 687.7 GB USED???
reall8y puzzled, Steve, by this...
things like mach-kernel, etc, tmp, var are the OSX system folders
I wouldn't worry about those
The User folder at 80GB seems like the strange one
are you able to bring up any further information on it
Now the Second choice, Disk Inventory, says something in similar ratio though different figures, to wit, CApaciry 1,12.2 GB caoacutym 88.7 GB used, Free 12.5 GB
does the caoacutym mean anything to you?
OW to bring up info on USER folder?
if you double click on the folder
it should then show each folder within it
and then how much space they are using?
O! it shows: 35.9 Library, 19.5 DropBox, 18.0 DOcuments, 5.3 Desktop, 2.4 Pictures, 2.3 Music (all in GB)
Then, for MBs: 566.7 MB in Downloads, 101.5 in DropBox (Why Again?),
ok - so Documents, Desktop, Pictures & Music
should make sense
are there two Dropbox folders listed then?
now for KBs 163.8 Movies, 16.4 .DS Store (What's that?), 4.1 kb .CFUserText Encoding, 4.1 KB .cups, 0 for .Trash, and 0 for Public
ok, .DS Store is a folder used for caching picture files
anything with a . before the folder is system related somehow
What's LIBRARY? DOn't know how to empty that
can't find it
if you double click Library what's inside it?
WHy are there two Drop Boxes?
shall I delete one? WHere do I find the Dropbox(es)?
two dropboxes doesn't make much sense - am guessing you only have one dropbox account?
lemme see... OMG all strangers to me....34.2 GB apps support
ok - so they are all files relating to installed applicaitons
things like fonts would be stored there
957.1 iTUnes, 653.5 MB CAches (What's Chache?), 29.3 Preferences, 10.5 COntainers (What's that?), 4.4 MB Mail, 4.5 MB Calendatrs, 3.9 MB Logs, 1.2MB Printers, then KB> Game Kit (How to GET RID OF GAME KIT??), 589.9KB Saved apps (again?)
if Game Kit is KB (kilobytes) it won't make much difference
Then, getting smaller, dctionaries, mobile documents (What's that?), messages, PubSub ,keychains, accounts, icons, Safari, cookies, etc...
I think the folders to look at will be the two dropbox locations
There are many apps. But Im an art historian and use only MS Word, MS PowerPOInt, gMail, , Preview, Skype, ...DOn't dare delete things like cyberDuck etc...
lemme see, Under Downloads there is ONE: Dropbocx 1.6.4 .dmg worth 24.2 MB
Where could the others be?
ok - that is the installation file for Dropbox
where did the TWO we saw, come from?
that was under the User folder
Oh, for one, there's a DropBox icon on top right, and I have Set Preferences for it to sync VERY FEW things with MB Air...
39.8 MB DropBox in APPs
that's the installed application itself
the other one? the two had shown different sizes... ad not so small
SOooo. in APPs there is only ONE Dropbox thingie...
I have only ONE DB account, yes indeed
ok - so if you open up Macintosh HD
and then open up the Users folder
Oh, Steve, the DropBox itself has 19.5 GBm the next one (under LIBRARY), is 101.5 MB and called .dropbox (same place, and must be the app...)
ok - if you open up the 19.5GB dropbox folder
what's in there?
WOw. Clicking on Dropbox (the 19.5 GB one), I get a slew of things: COntent of the DB of course, U'll rattle off the sizes;
8GB: 8.3, 5.1, 2.6, 1.5
ok - is that all stuff you need in Dropbox?
then MB: 957.5, 457.5, 255.2, 179.2, 63.7, 36.3, 30.4, 7.5, 6.8, 5.2, 4.1, 2.8,, 2.3, 1.6, 1.2, 1.1
Well stuff I need to be able to access when I visit the kids in New YOrk (I'm in Taiwan)
But don't know how to get into iCloud or to see - let alone download-, files from iCloud... :((
ok - so Dropbox sounds like it's got needed files etc in
Maybe I should learn how to use iCloud? I'm paying them fees...
Steve may I go to eat before it gets cold out there (friends have cooked for eating outside... ut it's getting very cold there)
of course - go and eat and we can catch up later. I should as well!
ok to catch up in 90 minutes or so?
will send some details on viewing iCloud content
I brought the food in :))
ok I see you've gone off to eat as well. Ok 90 mins then. Thanks
well, Steve? Wanna take a break or work w food in hand...?
for MBs there's 751.6 MB
OK for BG I have a total of 83.4 used
That makes up to about 84~85 GB. How much does this ccomputer hold? Why is there only 13.GB life and I'm warned the HD is full and I can't go on...
OK Steve, I
Hi Steve, I'm back online, working on the iMac so I don't lose your page. Please help me find how to free the space here... on the MBAir... Thanks.
sorry - had to sort out food here for daughter as well
from the looks of things the Macbook Air has abour 120GB maximum capacity
So.....what must we do?
Do you see anything unnecessary here?
nothing particularly unnecessary
and 13GB+ is still a sizeable amount of free space
and, can you tell me how to put the less urgent items into iCLoud from here in Taiwan, and how to download them from Bardonia next week?
iCloud works at the application level - so individual programs can access the content
but we can get to it via the Finder
and move things in that manner
if you do this:
To access your user library, select it from the Finder's Go menu (hold the Option key down to reveal the Library if needed). In the library, open the Mobile Documents directory
that should then be your iCloud folder
O Steve, no LIbrary under the FIner/Option
SORRY - FOUND IT. Is THAT the iCLoud?
in the Library folder
should be a Mobile Documents folder
It has things I don't know:Sgtranger: Caches, Calendars, Color Pickers COlors COmpositions COntainers COokies Dictionaries --- QWHERE are y FILES?
my documents and photos?
OMG, no photos and no documents. But I'm an art historian and work with photos and documents...
icloud stores things usually in application specific folders
so if you use Pages for example
there should be a com-apple-pages folder in Mobile Documents
which contains files etc
what programs do you usually work in?
Steve - PayPal says I have just PAID the $26 that JustAnswer says to pay AFTER I am 100% satisfied and AFTER my first TTrial Week ends on ther 24 December.... What to do?
I would have to check that with Customer Services but the payment is usually taken as a deposit which is then refunded if you are not satisfied
I'm guessing that is what has happened
Found MOBILE DOcs. But NONE of my files are in there since I work in MS Word and MS PowerPoint under the Mac Parallels thing (that takes up many GB of space!) Taiwan uses mostly PCs and I must convert to Microsoft files. What to do now?
ok - then it sounds like the files will be held in the Parallels storage location
But there is no Parallel section in iCloud...?
no, Parallels will store directly on the hard drive and not in the iCloud location
just checking on my system here which folder it uses
Well, on the HD I store both WORD and PPT files under folders close to each other when both a presentation and a paper are involved - all under a folder called Academic where I put folders from different conferences.
So to save space must I convert everything to Mac softweare and uload them to iCloud, then. think you?
no, I wouldn't go down that route to be honest if Parallels is working well and that helps with being in Taiwan
just working out the best solution
Each (huge) ppt file, must then be first converted to Keynote before storing? And after downloading in New York reconverted back into PPT format for uses elsewhere---Or travel about gving presentations out of the MBAir direct?
In any case, it seems that for someone working with huge photo files (or like my students working with documentary films) they must carry huge exgternal HDRIVES?
it is one of the few drawbacks of systems like the Macbook air
they have smaller drives than other laptops
but that is one of the reasons why they are so portable
most of the organizations that use them do end up using external drives in some way
Hahaha, they require me to carry another machine though, an external hard drive...
i see... :(
it might be worth uninstalling any applications that you don't use
if that is an option
also, a utility like this can help
So, I guess there is no way we can increase the space on MBAir and stop it from repeating "your Startup Disk is full..."?
as it can remove old cache/system files
one way would be to upgrade the hard drive to a larger capacity model
but that would involve reinstalling etc
is this MBAir able to hld a larger drive? I thought I'd bought the largest available one, last year...
yes, I think it can take a 250GB model now
it does look like 240GB and 480GB are available
but to access and replace the hard drive is a little fiddly
something like this would probably be more economic and not too bulky
I see, when it comes to external HDs Doesn't the Mac come with at least a TB HD?
it does have a TB port
but I would go with a USB one just in case you ever need to connect to a different system
TBport? I meant a One-Terrabyte exgternal HD...?
btw am fiddling with your last link and got into MacCLeaner ane Defrag and MacKeeper/.... WHICH one did you mean, Stege?
oh ok - sorry thought you were referring to the Thunderbolt Port that Macs now have
MacCleanrer I think was the one
you could get a TB (terabyte) external HD
but the link I sent was for a slimline model to keep size down
the slightly larger models go up to 2TB
O WONDERFUL! I dfownloaded SpeedUpMac and it's now cleaning the MBAir, cutting files that (I would know) were redundant...
And what is the Thunferbolt thingie ?
Thunderbolt is a new port devised by Apple
faster than USB
FunkFiles Size reaching already 2.5 GB!
but only Apple systems have them
one thing I wanted to ask was where you backup your files too at the moment?
Wowwhat is Cache ? there were 1.13GB in cache files...
cache files are files the system uses to remember things - such as web pages
but over time they get outdated and take up space
I have a 2TB server tyhat is rapidly getting full. THere I have little external back uyp HDs,
Well, it won't reduce my files unless I buy the software.... am arranging for billing....
ok - hopefully it's not too pricey
just wanted to check there were some backups :)
US$29. But hopefully it's a once-for-all payment
yes it looks like it
Steve a dialogue box shows the McAir HD, then a Spare 1 (81.4 GB free -18.3 BG used. then a Spare2 with 99.5frerr and 203.2 used; then a spare3 with 13.9 free and 84.3 Used.-- What are those spare HDs? Culd this mean the Toshiba external drive that's hooked up (and divided into Time Machine and Data, then the iPhone?
yes - that sounds like it is referring to each of those devices
Steve, THey did not gibve me s KEY or REgistration Number, even though I have paid already - to do the unnedded file-reduction with SpeedUpMac
hmmm, have they sent an e-mail or anything at all?
Oh, they are called element 5, and have replied... Lemme see
Thanks Steve I think you've lead through many mazes today. Finally How do set up so I can see the "path" of a file or folder?There used to be a line at the bottom of any folder showing the subfolder and folder and drive etc. Those hae disappeared and I no longer know where any fild or folder comes from
ah yes - it's hidden in Mountain Lion
can be turned back on again
should be a View > Show Status Bar.
option when you are in a Finder window
press Option Key when Finder window is on?
when you have the Finder window
go to the view menu
and choose Show Status Bar
Let me know if that shows what is needed
Yes it does. Thanks so much... I'm now following the clues given by the German software company...
the STeller SPeed up thingie
ah - hopefully there is something in the e-mail to get the full version working
Well, managed to input the KEY, finally and yet another viersion came to be unpacked and to scan etc.
Hope this time the nearly 7GB will be erased... (^_^)
Thanks Steve. You must be very tire at this hour - where are you?
in the US?
I'm in UK
and you're welcome
Ah then, it's still late afternoon for you. I don't feel that bad then.....Listening to the broadcast from the shooting in Connecticut... I guess you msut have been terribly horrified like my daughter who is mum of two 20 miles from the School...Take care...
yes - was awful
I gave the reg key no. got an instant OK but that OK simply glows and dims - but no action to clean up the many large files with an X before them (X meaning if you don't pay we won't sweep...)
Steve it is a Merry-go-round. In this loop I am asked to give the Key No. and then the OK comes on, and then nothing happens, and thenn the circle begins again... Alas, must ask again, what now?
ok - just checking
Oh, I see icons across the top of SpeedUp Mac, and I clicked the runing mannie "CLean UP" and something is happening...
I think I'm OK for this day.....
O-Oh, it cleaned up 2.6 Gigabytes when the scan showed nearly 7 GB of Junk...
it might be worth re-running after a restart as well to see if anything changes then
although it sounds like it has located something
I started it going on a SCAN again... It's gathering junk files again...
Hmmmm it won't quit for restart...
is it still scanning?
will restart now. I managed to stop it. more anon
Yes I found it. Thanks.
will have to do school pickup shortly so hopefully there will be a bit more space available now
There is, thank you dear XXXXX, MANY THANKS! PLEASE be careful on the road.
I will be