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And can I get rid of Mac Keeper, just be dragging the icon to trash. Do I then need to also empty trash?
Please let me know if that didn't work, so we can continue troubleshooting. Don't Rate my answer until you are satisfied.
I quit Firefox, opened Library folder and found org.mozilla.firefox.plist and dragged it to trash.
I'll need a little more time to be sure if it has worked.
In the meantime, I'll:
1. Remove Mac Keeper with that free download app you recommended and
2. I need to know if I should leave untouched the other file org.mozilla.firefox.plist.lockfile which was right below the one you named.
OK, the news is not good.
While I have used the App Cleaner and hope that has settled the MacKeeper app removal issue (unfortunately that's $39 down the drain), I've just had two signs of continued infection with the findgala malware.
1. When I click on Calendar from my Gmail, it takes me to the new window but tells me that Google Calendar is temporarily unavailable. This has been happening ever since findgala started acting up.
2. Then, clicked on another website and it took me to the familiar brightly colored bogus websites of the findgala malware. So it's not gone.
Let me know what you suggest?
Sorry for the delay. Apologies. We can completely eliminate findgala malware from your MacFirst goto Activity Monitor from Applications > Utilities folder. If you can see any process related to Findgala, then Stop/Quit it. Then goto Applications folder and if you can see any files related to Findgala, then trash it. Then in Applications folder, open Toolbars folder and trash all files from there.Then goto Macintosh HD > Library > Internet Plugins folder and trash all files from there. Goto Macintosh HD > Library > Cache folder and trash all files in thereThen open Terminal application from Applications > Utilities folder and run the command below;sudo killall -HUP mDNSResponderThen change the DNS of your Mac to OpenDNS. Follow the instructions in here : https://store.opendns.com/setup/operatingsystem/apple-osx-leopardRestart your Mac. Let me know if that didn't work.
1. I didn't find any Findgala in Activity Monitor
2. Also didn't find any Findgala files in Applications folder
3. There was also no Toolbars folder in my Applications folder, so couldn't remove that as such.
4. The Internet Plugins folder was already empty
5. I did trash all files in Cache
6. I also did type in the Sudo command in Terminal, then I restarted.
I will watch for how Firefox works and will get back to you if trouble emerges or those bogus websites pop up again. I'm already a bit concerned because Google Calendar *still* gives the "temporarily unavailable" message.
I definitely intend to rate your assistance, and I'm quite sure it'll be a positive rating. However, I want at least another day to be quite sure that the Findgala does not return. So far, so good - it's looking hopeful. Except for the GCalendar issue: one of the known problems with GCalendar is "interference from a third party" and so I remain suspicious about why my GCalendar is still "temporarily unavailable" .. not on my Safari, but only on my Firefox. I feel it is related because it started to happen around the time that the Findgala thing began to mess around with my Firefox use ... and also because I've read online that Findgala specifically undermines Google software.
Please bear with me ... again, I haven't forgotten that you need a rating from me soon.
VERY BAD NEWS. I returned home to my laptop this evening and, on clicking a link in a Google Search, I was redirected again to a findgala bogus website:
Please help. Just as I feared, this is resolved. The Findgala malware is very vicious. How can I remove it?
p.s. I meant it is *not* resolved. Please help.
It is the OpenDNS numbers that you gave me. Actually, I had already changed to these OpenDNS numbers a couple weeks ago, before I contacted you -- picking this tip up from some place online.
Yes, that is my observation so far. For example, because I no longer can use Google Calendar on Firefox, I have recently been opening Safari just to access my Google Calendar. It always works there, but not on Firefox. Still, I don't use Safari much at all ... all I can say is that, on the few occasions that I do, I haven't had trouble there with Findgala. I suspect if I started to use it more, it's possible that my Safari too would get infected (?).
Yes, I have uninstalled (with App Cleaner) and reinstalled Firefox). I'm going to wait now a day or two just to be absolutely sure, and will report back to you soon about whether Findgala is entirely gone, and then rate your assistance.
One hopeful sign already is that Google Calendar on Firefox is finally working again!