This machine was purchased in Spain, hence my difficulty in finding a service engineer, preferably one that speaks English. Also it is a large unit to return anywhere.
I am in the Almeria region of Spain close to Mojacar. I believe there is an engineer in Almeria which is 100k from where I am. I would love to be able to find one a little nearer.
Thanks very much for your hel, this is what I suspected. I have already tried this number it is the phone help line. They are not keen to offer too much help unless you have a contract with them. It is only free for the first 3 months.
I have an address and phone number of the repair people in Almeria, I just need to pluck up the courage to try and deal with Spanish on the phone.
Lovely idea about collecting it, I doubt that they would ever arrive as I live in the mountains and no one is keen to come up here.