Hello, and welcome to JustAnswer.com!My name is XXXXX XXXXX I'm here to help.
Can you tell me, or send me a link to the steps you followed when doing the "zip" method?
Actually when I opened the zipped folder no file called index smth was there.. only pictures, pdfs, movies I used in my prez.
Do you keep a Time Machine backup of your files?
I'm not sure, how do I find out?
Do you have an external hard drive, that's connected to the Mac?
well I guess I don't use timemachine (tried to launch but wanted to set up preferences..) :(
Okay, then you probably aren't running it, yea.
That's okay, just checking.
Did you duplicated the file before changing it's extension to .zip?
Yes, I made a copy
Okay, make another copy, and change the extension to .key.pkg, then try the View Contents option and see if the index file is there.
No, it's the same like with zip
And in QuickLook folder is only the first slide.. but there are thumbnails of every slide I have made.. unfortunatelly too small to be read..
Okay, lets try the following:
1. Quit Keynote
2. Open Fontbook from the Applications folder.
A. Select all the fonts, and from the File menu select Validate fonts
B. Once that runs, remove duplicates.
3. Open Finder and from the Go menu at the top, select Go To Folder. to ~/Library/Preferences and delete the com.apple.iWork.Keynote.plist
4. Go to ~/Library/Caches and delete everything that begins with com.apple.
6. Launch Keynote
Sorry, in step 3 and 4, copy and paste those location links into the window that opens up when you select the Go to Menu option.
Where do I find Fontbook?
Open a Finder, then choose your Applications folder, and it will be in there.
sorry, I've got it :)
One more problem - finder cannot find ~/Library/Preferences and delete the com.apple.iWork.Keynote.plist
Did you just paste the ~/Library/Preferences line?
Once again yes :). Ok by deleting everything that beginns with com.apple you mean deleting all folders beginning that?
or only the com.apple.iWork.Keynote ?
Only delete the com.apple.iWork.keynote file
Then the same thing in the Cache folder.
So I'm going to restart my computer
Okay, Im back. I restarted the computer and launched keynote
Should I try to open the file?
the original one or the pkg one?
didn't help :(
Hmm, okay. If you open Keynote, can you make a new presentation?
and if i save it, it opens properly
Unfortunately, that means the file corruption is too far gone. The only other option I know of is to restore from a backup (which you don't have) or transfer it to another Mac and try it there.
I have already tried to open in on different macs but it didn't help either :( Ok. thank you very much!
No problem, sorry for the trouble, wish it could be restored. I would highly recommend you get an external hard drive and start running Time Machine backups so that you'll have hourly copies to go back to.
Yes, definitely :)