How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Vinod Menon Your Own Question
Vinod Menon
Vinod Menon, Support Specialist
Category: Mac
Satisfied Customers: 2862
Experience:  worked as a Tech support Associate for Apple products
Type Your Mac Question Here...
Vinod Menon is online now
A new question is answered every 9 seconds

my mac pro wont open word or excel. shows the following

Customer Question

my mac pro wont open word or excel.

shows the following message

Excel cannot open this workbook

the file name or path contains invalid characters
Submitted: 4 years ago.
Category: Mac
Expert:  Vinod Menon replied 4 years ago.

Ipod Specialist :


Ipod Specialist :

I am Vinod. I will try my best to help you resolve this issue.

Ipod Specialist :

Let me know once you are ready.

Ipod Specialist :

are you there? I see your status as "typing" for a long time now, but never received any reply thus far.

Ipod Specialist :

I believe you are having issues with the chat. I am going to turn off the chat and we will work in a Q&A mode.

Expert:  Vinod Menon replied 4 years ago.

We are in Q&A mode now.

Let's check this first. On your computer desktop, there is a hard disk icon (a picture of a hard drive).

Is that icon named as "Macintosh HD"?

Thank You

Related Mac Questions