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Ask Vinod Menon Your Own Question

Vinod Menon
Vinod Menon, Support Specialist
Category: Mac
Satisfied Customers: 2859
Experience:  worked as a Tech support Associate for Apple products
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my mac pro wont open word or excel. shows the following

Customer Question

my mac pro wont open word or excel.

shows the following message

Excel cannot open this workbook

the file name or path contains invalid characters
Submitted: 4 years ago.
Category: Mac
Expert:  Vinod Menon replied 4 years ago.

Ipod Specialist :

Hi

Ipod Specialist :

I am Vinod. I will try my best to help you resolve this issue.

Ipod Specialist :

Let me know once you are ready.

Ipod Specialist :

are you there? I see your status as "typing" for a long time now, but never received any reply thus far.

Ipod Specialist :

I believe you are having issues with the chat. I am going to turn off the chat and we will work in a Q&A mode.

Expert:  Vinod Menon replied 4 years ago.
Hi,

We are in Q&A mode now.

Let's check this first. On your computer desktop, there is a hard disk icon (a picture of a hard drive).

Is that icon named as "Macintosh HD"?

Thank You
Vinod