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David
David, Mac Support Specialist
Category: Mac
Satisfied Customers: 1385
Experience:  BSc H.Dip Apple Certified Professional
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I am having difficulty getting my Apple ID password. Can you

Customer Question

I am having difficulty getting my Apple ID password. Can you please help me?
Submitted: 4 years ago.
Category: Mac
Expert:  David replied 4 years ago.
Hi, my name is David, and I will do whatever I possibly can to help answer your questions.

Which web browser are you using to access it?

Thank you in advance,
David.
Customer: replied 4 years ago.

I was trying on my iphone


 

Expert:  David replied 4 years ago.
Hi,

Is it possible to use a computer instead, as this could be part of the problem.

Thanks,
David.
Customer: replied 4 years ago.

I am on a computer right now using windows

Expert:  David replied 4 years ago.
Hi,

Please open the iForgot page in Internet Explorer, there will be no problems with it being a PC.

let me know if it gives you any problems.

Kind regards,
David.
Customer: replied 4 years ago.

I would like to stop this service. I will find another way. thank you


 

Expert:  David replied 4 years ago.
Hi,

Is there any reason you rated me bad service?

Was there anything I did wrong?

Please let me know as I would like to make it up to you.

Regards,
David.