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Can you make calls on the phone line? Please unplug the Fax from power for a few minutes then try it again.
Thanks for getting back -- and Yes.. can both make outgoing calls and receive incoming
It is an HP 3055 3 in 1 -- about two years old..had been functioning fine..
You are asking me to unplug it a third time? -- or is that the original request?
for phone and internet only (an ARRIS box)
I'm going to have to break off for about an hour unfortunately..as I have a business emergency situation I must attend to..how shall I get back to you? Many thanks. Johanna
Hi Mike -- am back..where do we go now?
i.e. unplug the power supply on the internet/phone box, replug and then retry the fax? .... Yes..and still no fax..