Hi, I'll be happy to help with this issue - firstly there may always be issues with mass mail outs from hotmail/yahoo/gmail addresses as they are the most likely to be flagged as spam
would any attachments be required?
in terms of setup, SMTP is the outgoing mail server which will be different for each provider
smtp.gmail.com is the gmail one for example
and SSL v2/v3 should be the required setting
Authentication on this would be ESMTP based on a quick test
but let me know when you are available and we can look at this in more detail
The reason there must be an attachment is because I am sending out newsletters to churches and supporters. My husband and I are missionaries and most of our supporting churches printout and post the missionary letters so their congregations can read them. I send them out as a PDF file.
Thanks - were you able to try with the suggested SSL and Authentication settings for a gmail account and see if that allows the mail to be sent?
I tried the settings you gave me, but nothing came through on the Test Mode. By the way, I'm sorry that my communication is so sketchy, but we are traveling and I don't always have internet.
Thanks - that is no problem, whenever is convenient for you
Can you verify the settings there for Gmail and check if the test still fails?
Sure. Give me a moment.
Im sorry. Exactly what settings are you wanting to know about and where do I find that info? Sorry I'm so dumb with these things!
not at all!
if you click the link it takes you to a google page confirming all the required settings
just wanted to double check those were entered in MacBulk Mailer correctly as well
Ok. Let me see what I can do.
Ok. POP is enabled and IMAP is enabled. There is a another line below that info that says:
Configure your email client (e.g. Outlook, Thunderbird, iPhone)Configuration instructions
Is that something I need to do?
no, not for the MacBulk Mailer
would you like to see if someone can connect up to your machine and help you to configure it that way?
ok. Is that the info you needed? Sure! That would be great!
ok - wish I could do it but only a few people have been given the JustAnswer tool to do this
I will opt out so that they can respond to you as soon as possible
I do so appreciate you trying and your patience! Thank you!
you are welcome
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I appreciate your response. I can probably stay here till around 6:30.
Thank you for your patience. We will continue the search for a Professional for you.
So sorry. Can't wait any longer. I really have to get home. We can try again tomorrow. Thanks anyway.
Then is it possible to get a refund for what I paid for the MacBulk Mailer?
Ok. Thank you very much for responding. Hopefully this THIRD bulk mailer will be more successful! Have a good day!
Thanks. That's good to know.