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Hi, and welcome to JustAnswer! My name is XXXXX XXXXX I am excited to get started with you.
Before we get started, I have a few additional questions. Does this pop up only occur in mail? Did you change your password XXXXX?
not just in mail and i believe a friend tried to change my mail from yahoo to G-mail
So are you no longer using yahoo or are you using both?
i haven't tried g-mail and yahoo first asks for the keychain password XXXXX i do not know
Ok. We can reset that. It is asking for the password XXXXX Yahoo. Did you forget your yahoo password?
i tried entering my password XXXXX it would not accept it so, i changed it with the same result i think, should i retry now?
can you go to yahoo.com and type in your password XXXXX?
i can get on yahoo mail but i don't have to enter a password XXXXX just click on mail
I meant without using apple mail. When you check it with safari, do you need to type in your password?
Click on this link and enter your password
not sure what apple mail is
Can you click on the link?
i clicked and my password XXXXX
Ok now can you type in that same password XXXXX apple mail?
yes it worked?
Ok. Can you quit mail and re-open to make sure the pop up does not come back
it did not pop back up
Ok great. Was there anything els I can assist you with today?
no and thank you
Great! You can now go ahead and rate my answer and end the Chat. You can also get back to me anytime you want even after rating at http://www.justanswer.com/computer/expert-michelleblack/.Enjoy the rest of your day :)