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Aloha, my iMac has decided to take a break. I can open up or start the computer and the past work using the HP utility, and scanning comes up and then has the cursor at the apple on the left corner of the screen and won't move. I have tried the option command and turning the power off and restarting, also tried unplugging it too. Any suggestions? Mahalo Barbara
I did get the cursor back and started the computer again, but when opening up Firefox (Yahoo) the cursor just disappears, so that becomes a problem again. Any thoughts about that? Barbara
I thought it was all working, clicked on the minus sign. Then I turned everything off. Restarted the computer, cursor working for a minute, and then I opened up the systems preferences clicked on the Print and Scan and have lost the cursor again. In between, I changed the batteries on the mouse--it sometimes says that I have lost the connection. What next?
Go to System Preferences/ Blutooth and un-pair the mouse, then turn the mouse off and back on and re-pair it. Let me know.
I have no cursor/arrow so can't click on anything so the mouse gets to run away. Need some humor now, at least I do. Barbara
I did turn it off and on. It showed not connected and then connected and still no cursor
OK--I turned off the computer to take a break and have it do the same.
It's back on. I have the cursor arrow and can click on the apple on the
left top side of the computer, it open up the choices to click, but the
arrow will not move. I clicked on the mouse again and then the screen changed to the clock, date, weather, etc. What now?
Sorry that I do not have a USB mouse around.
No. Cursor will not move from the top left corner.
Hey there--cursor is working--am on the Blue tooth. It shows that keyboard is connected and the mouse is connected. Do I click off the on and also the discoverable
Not at the moment
Thanks for your help. I am unsure as to what exactly worked, but it seems OK for now. Mahalo from Kauai Barbara