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Johnny  Mack
Johnny Mack, Mac Support Specialist
Category: Mac
Satisfied Customers: 1353
Experience:  6 years repairing macs and ipods and 3rd level tech support
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roxio capture movies does not work was ok on my

Customer Question

roxio capture movies does not work was ok on my mac book pro. but apple have gone from leopard to lion OSX 10.8.2 (12c60 2.2. gh2 intel core 17 memory 4gb 1333 mho ddrs
i can record my vas ok but when i go to click on i-movie a box drops down THE OPERATION COULD NOT BE COMPLETED osstatus error - 35
please fix
Submitted: 4 years ago.
Category: Mac
Expert:  Johnny Mack replied 4 years ago.

Hello there! please do the following to fix your issue.


Delete the "Roxio Toast Prefs" or :" "Roxio Popcorn Prefs "file and the "com.roxio.Toast.plist" or "com.roxio.Popcorn.plist" file

from this location: Mac hd/user/ Your user name/Library/Preferences