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Nick H.
Nick H., Mac Specialist
Category: Mac
Satisfied Customers: 8276
Experience:  Macbook, Macbook Pro, Macbook Air, Mac Pro G5.
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I have iPad2.I have router. I had problem with the router,

This answer was rated:

I have iPad2.I have router. I had problem with the router, when I got problem fixed I could not connect to Safari. "Safari cannot open the page. because it could not connect to server" Same failure to connect to server iTunes, APP store, Pandora, etc. Can receive e-mail.

NickMacExpert :

Hi and welcomed to

My name isXXXXX will assist you with your issues.


NickMacExpert :

Do you have the iPad2 with you now?


NickMacExpert :

When did you have this problem?


NickMacExpert :

If you have your iPad 2, please go to Settings->Wifi.


NickMacExpert :

Tap on the BLUE arrow next to your wifi and select Forget this network. This will clear the wifi connection.


NickMacExpert :

Do a quick reset as follow:


NickMacExpert :

HOLD the Power (on/off) button and Home (round button in front) button for 10-12 seconds. Ignore the Turn off message and re

lease the buttons when you see the white apple logo. Your device will reboot. Test your issues.

NickMacExpert :

Actually you will have to connect to wifi again before testing your issues.


NickMacExpert :

Go back to Settings->Wifi. Tap on your wifi connection and enter password XXXXX connect to wifi.


NickMacExpert :

Once connected, please try to surf and go to Appstore and other apps.


NickMacExpert :

Please let me know if this answer will work out. If not, PLEASE DO NOT RATE MY ANSWER YET! Reply to me by clicking on the Reply to Expert button so we can continue to work on this issue.

If my answer worked, please rate my answer GOOD SERVICE or EXCELLENT SERVICE. Tips and bonus are VERY APPRECIATED! Thank you!


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Customer: replied 4 years ago.













You are very welcomed.

Please rate my answer so I can get credit.

Thanks and have a great weekend!
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