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Ask Mike Your Own Question

Mike, Mac Medic
Category: Mac
Satisfied Customers: 8622
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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Customer Question

Does an appointment need to be made for our laptop. I updated the software, now certain programs do not work.
Submitted: 4 years ago.
Category: Mac
Expert:  Mike replied 4 years ago.
Please go to the Apple logo on the upper left of the screen, go to About This Mac (DO NOT Select More Info), and tell me the Version (under Mac OS X), the Processor and the Memory, it is all right there.

What programs aren't working now?
Customer: replied 4 years ago.

Version 10.5.8

Processor 2 GHz Intel Core 2 Duo


Memory 2 GB 667 MHz DDR2 5DRAM


When my wife goes on line to play her internet Hearts game it does not load. Please keep in mind we are in our 60's an appointment to come in to the store at Westgate mall would be best for us - perhaps on Saturday 6 Oct?

Expert:  Mike replied 4 years ago.
What state?
Customer: replied 4 years ago.

We live just off Stateline Rd in Illinois, just south of Brodhead, WI - Our grandkids live on the west side of Madison.

Expert:  Mike replied 4 years ago.
Go here and click on Make A Reservation in the upper right:
Expert:  Mike replied 4 years ago.
Got it?
Expert:  Mike replied 4 years ago.
Just wondering how that went?