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Ashik, Mac Technician
Category: Mac
Satisfied Customers: 9775
Experience:  Bachelor of Computer Application (BCA), 9+ Years of Experience in troubleshooting Macs, iPhone, iPad, iPod etc
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I cant download Flash Player. I have OS 10. Do I have to update

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I can't download Flash Player. I have OS 10. Do I have to update to 10.7 and how do I do that?
Hi and Welcome. My Name is XXXXX XXXXX I look forward to assisting you today with your question.

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What version of Mac OS X are you using ?
Customer: replied 4 years ago.

I already included this in my initial question. 10

What is the exact version of OS X you are using ? Click on the Apple icon and select About This Mac. You can find it there.
Customer: replied 4 years ago.

After I get to more info, what tells me what you want to know?

The exact version of your OS X. It should be like Mac OS X 10.6.8, Maco S X 10.5.8 etc

What is yours ?
Customer: replied 4 years ago.

Macbook 6,1

No, not that. What is the version number ? See a sample picture below;
Customer: replied 4 years ago.

version 10.6.8

Can you install Flash Player from this site : ?

Does that works ?
Customer: replied 4 years ago.

I have tried this before and again now. The blue bar completes the install but then disappears and nothing happens

Goto and can you play videos in there ?
Customer: replied 4 years ago.


Then the flash player is installed. Youtube won't work without Flash Player. So what is the problem you are facing ?
Customer: replied 4 years ago.

can't open video in the news section of MSN or ones sent from friends

Customer: replied 4 years ago.

I think I just downloaded it. I'll see if I can open vedeos.

Customer: replied 4 years ago.

That did it. Thank you.

You're welcome :) If you are satisfied, please rate me as Excellent Service.

Best Regards,
Ashik and 3 other Mac Specialists are ready to help you