hi,have you try it with another browser? firefox or chrome?some browser work better on different websiteto download firefox go to www.firefox.comto download chrome go to https://www.google.com/intl/en/chrome/browser/Please let me know if there is still any issue. Thank you.If you would like any additional information or have more questions please don't hesitate to ask!
I did as you asked and tried going through foxfire but am still getting a black screen. Also, I am unable to look at a full screen on Yahoo and have to use a split screen. Sharon
hi again, you might missing some plugin, go to link below and download flash player.http://www.adobe.com/support/flashplayer/
just curious, what are you trying to open on express scripts, a document or a video?
I was trying to open a document showing the meds which they had sent to me. But I did finally get it open with firefox. I don't know what the problem was, but eventually it seemed to be okay. Thanks again.