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Thank you for my answer. I think you're right, a new battery may be required. Bear with me until I have been able to have it checked out. Maybe a couple of weeks or more.
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Thank you for your reply. The problem turned out to much more serious than a battery change. On contacting Apple for a second time I received good service and help. It appears that my ipad has suffered a catastrophic failure and is in the process of being return to Apple for replacement.