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Michelle
Michelle, Mac Technician
Category: Mac
Satisfied Customers: 982
Experience:  Apple Computers and Mobile support with 12 years of exp.
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MY I-PAD IS FROZEN. WHAT DO I DO

Customer Question

MY I-PAD IS FROZEN. WHAT DO I DO
Submitted: 4 years ago.
Category: Mac
Expert:  Michelle replied 4 years ago.

Appleologist :

Hi, and welcome to JustAnswer! My name is Michelle and I am excited to get started with you.

You can reset your iPad to unfreeze it.

1. Press and hold both sleep and home button for 30 secs

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Please let me know if that didn't work, so we can continue troubleshooting

Appleologist :

Hi I wanted to follow up with you to see if you were able to unfreeze your iPad