Hi, and welcome to JustAnswer! My name is XXXXX XXXXX X am excited to get started with you.
1. Connect your iPad to power via wall outlet
2. Press and hold both the sleep and home button at the same time for 30 secs
Please let me know if that didn't work, so we can continue troubleshooting
looks like that did it, thanks
Anytime :) have a great day
If you are satisfied, you can go ahead and accept my answer and end the Chat. You can also get back to me anytime you want even after rating at http://www.justanswer.com/computer/expert-michelleblack/.