How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Michelle Your Own Question

Michelle
Michelle, Mac Technician
Category: Mac
Satisfied Customers: 982
Experience:  Apple Computers and Mobile support with 12 years of exp.
70409726
Type Your Mac Question Here...
Michelle is online now
A new question is answered every 9 seconds

installing update, power ran out, now ipad 3 wont turn on

This answer was rated:

installing update, power ran out, now ipad 3 wont turn on

Appleologist :

Hi, and welcome to JustAnswer! My name is XXXXX XXXXX I am excited to get started with you.


 


1. Connect your iPad to power via wall outlet


2. Press and hold both the sleep and home button at the same time for 30 secs

Full Size Image


Please let me know if that didn't work, so we can continue troubleshooting

Customer:

looks like that did it, thanks


 

Appleologist :

Anytime :) have a great day

Appleologist :

If you are satisfied, you can go ahead and accept my answer and end the Chat. You can also get back to me anytime you want even after rating at http://www.justanswer.com/computer/expert-michelleblack/.

Michelle and 3 other Mac Specialists are ready to help you