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Hi i keep getting audio configeration message also my itunes will not play on my pc i have tried all the options offered on the internet including uninstalling and reinstalling itunes but my itunes and movies will njot play
Hello there! Can you verify that you uninstalled the following items exactly as listed( ie from top to bottom).
yes exactly as you have listed them
HAve you tried creating a new library? Instruction are below. Also do any other programs have issues with audio like quicktime? The reason i ask is because quicktime is the heart of itunes. So if there is a problem in quicktime then it is also in itunes.
when i do that the audio configeration message shows
ok i will try again
Sounds good ill be here. Please post back with the end results. :)
Hi i uninstalled the items in the order you sugested then reinstalled quick time and itunes then the message itunes has detected a problem with audio configeration
Do you have speakers connected and verified that they are working? Can you try headphones? Also can I get the make model of your computer so I can look for an audio driver update.
Hi yes the speakers are working the make of my pc is Dell dimenhsion 9150
ok download and install this driver for your sound card.
ok am doing that also when i double click any tune in my itunes liberey the bar does not move acros to show that the tune is being played
Hi downloaded the item you sent after it was downloaded an error notice came up setup unable to detect supported product on my system please ensure product is properly installed before running this setup program
Alright try this link instead.
hi same message came up
Hi yes its dimension 9150
Alright well there is 3 different sound cards that came with your machine the link below is to all three. Unless we know which one it will have to be a process of elimination.
Hi i have clicked the link what am i to do next ??
On that page there will be a option that says sound. Click download on the sigmatel driver. accept the terms and coniditions then the download will start.
didnt see sound but did click audio and clicked that to download
Alrighty let me know what happens after it installs.
Hi got the same message
ok then on to the next one. Below is the download link.
hi you havent highlighted the link
hi i have just done exactly what you advised and the first thing that came up after reinstalling was the message itunes has detected a problem with audio configeration
hi ok Johny will give it a try
Hi Johny just tried what you sugested got a message apple sync notifier.exe came up saying unable to find component application failed to start because core foundation.dll was not found