I need help setting up my Bunker Hill security system for mobile viewing. I have a mac computer. I can get into both my security system and router, but not sure what the settings should be.
WELCOME, i would like to chat with you live in order to successfully set this up. I'm online now, please let me know when your ready to get started
okay I am ready and online
Are you online now to help me?
Yes I have video on my tv screen and have been recording so far. What I need help with is setting it up on my laptop and then also so I can view it when on a different network.
I haven't gotten a response yet the last I seen you were reviewing my response.
It won't let me install the active X control it says windows has blocked this software because it can't verify the publisher.
Okay now I got in and can see the cameras on my laptop
okay the ip from the website is 22.214.171.124 and my router is a Linksys E900
okay i keep getting the connection has timed out for the error on that website
you're receiving that error message because you're not directly connected to that network please directly connected either net cable into 1 of the available ports on that router and then into either a desktop or laptop open up Internet Explorer and goto MSN.com once you confirm that you can get to MSN.com please go to the indicated IP address ensure that you type in the complete IP address please respond to me if this error continues do not be afraid to use a different computer to do this process
okay I know why I am having an issue I am connected through a modem on a modem if that makes sense the modem that is connected directly to the internet is the GlobeSurfer III I am in it and it shows my connection and allows me to setup port forwarding for my connection
It asks for a local host and there I can pick from the three people connected to that host with that I assume would be me and then asks for a Protocol and there there is many choices
Okay sorry for the delay in getting back to you I was working on getting our own internet. Now we have our own internet can you walk me through setting up the security system so I can view it on my mac and so I can view it while at home on my mac or iPad. Thanks
I’m a moderator for this topic. It seems the Professional has left this conversation. This happens occasionally, and it's usually because the Professional thinks that someone else might be a better match for your question. I've been working hard to find a new Professional to assist you with your question, but sometimes finding the right Professional can take a little longer than expected.
I wonder whether you're ok with continuing to wait for an answer. If you are, please let me know and I will continue my search. If not, feel free to let me know and I will cancel this question for you.
Yes I am okay with waiting. Thank you for your help.
Thank you for your patience. We will continue the search for a Professional for you.