To use your eReader after a factory reset you must:
Please let me know if there is still any issue. Thank you.
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I have done what you have suggested but to no avail. I still keep getting this message as the book starts downloading to my Kobo,"THE APPLICATION KOBO DESK TOP EDITION QUIT UN-EXPECTANTLY. MAC OS X AND OTHER APPLICATIONS ARE NOT EFFECTED. CHECK RELAUNCH TO LAUNCH APPLICATION AGAIN AND REPORT TO SEND MORE DETAILS TO APPLEOR SEND A REPORT"
Hello there! Please do the following to fix this issue.
Go to your mac hd icon then to the right there should be a house icon with your user name on it. Click this icon and look for a folder called library. Once inside library look for a folder called prefrences. Move any file that has kobo in it to the desktop. It should look similair to this
com. kobo.Kobo Desktop Edition.plist
Then restart and try to sync again.
I know you are trying, thank you. However I have followed you instructions without any luck.
Sept.14/12. I have solved the problem myself. Please discontinue my 7 day free trial.
If you want to know how I did it let me know.
Where do I find, "accept". I don't see it on my screen.