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CompExpert
CompExpert, Mac Specialist
Category: Mac
Satisfied Customers: 1103
Experience:  Apple Desktop/Laptops with 8 years exp. Apple Certified
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I have had a problem resetting apple itunes store password

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I have had a problem resetting apple itunes store password ( I had it written down but getting message wrong password. Went thru automated reset password XXXXX Then receive message from apple, "email sent" but nevere received it (checked spam mail). Have sent email to itunes customer service who received message and responded with "have to investigate" Its been 5 days. I know its holiday weekend but how hard can it be to reset a password. Very frustrated. Any recommendations?

CompExpert :

hi,
if you want to reset your password XXXXX away, you have to contact them by phone.

please contact Apple Store Customer Service at 1-800-676-2775.


Please let me know if there is still any issue. Thank you.

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