Hi! I have not been able to download a version of Safari that works. I downloaded two different versions on to a flash drive and each time it had a big red "x" over the hard drive when I went to download it on my computer. Can you please send a link to the exact Safari I should download? I have a Mac OS X Version 10.5.8 operating system. Thanks so much!
I seemed to be able to install it without any problems, but then it couldn't restart during the installation. It's just stuck on that initial page with the apple and the spinning wheel. I turned it off and then tried again after leaving it overnight, but it's doing the same thing and not starting.
Update: I tried to reboot in Safe Mode, but now it's stuck on a blue screen that appears after the grey screen with the apple and the spinning wheel.
Yes I do.
I've done step one (Reset SMC). It stays on the grey screen (no spinning wheel) for a few minutes and then reboots, but just does the same thing again. It's done that three times now. Should I shut it down and move onto the next step?
It is still stuck on grey. I tried it twice.
To start up into Safe Mode (to Safe Boot), do this:
I tried it again, but as I noted above, I'd already tried to reboot in Safe Mode and now it's done the same thing it did before (i.e. it's now stuck on a blue screen).
I do have the Installation CD, but I'm a little wary of doing that since I know it might wipe out all my data. I am a little frustrated since the internet was the only thing not working before I reinstalled Safari, and now it won't even boot up. Do you know why installing Safari would have caused it to completely stop working?
Thanks for the help.
1. Starting up in single-user
It's not working. I did the fsck command twice (the first time I got the "file system was modified" prompt) and the second time it came back fine. I entered the reboot command and now it seems stuck at a blue screen.
To erase your Mac OS X volume and reinstall Mac OS X:
Would you mind emailing me a transcript of this conversation?
Thanks very much.
I'm sorry I haven't yet rated your answer. My concern is that my computer was working fine before I started following your directions and ended up being unable to boot up at all. I've taken it somewhere to be repaired. If it turns out that the problem really was with the computer and had nothing to do with your instructions, then I'll be happy to rate highly once I hear back from them.
I'm sorry for the delay, but I had a working computer when I first contacted you and now I don't, so I want to double check with someone before I give a rating.