How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Mike Your Own Question

Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 6654
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
25267123
Type Your Mac Question Here...
Mike is online now
A new question is answered every 9 seconds

i moved iphoto to my iomega now cant access

Customer Question

i have an Iomega, I moved my iphoto file to the iomega and not i cant access it.  If i try through iphoto i get an error "The iPhoto Library is locked, on a locked disk, or you do not have permission to make changes to it. iPhoto can try to repair the permissions."  I also tried copying it back to my desktop, its starts to copy and about 170mb into  the copy it stops and i get the following error "The operation can’t be completed because you don’t have permission to access some of the items."

Submitted: 2 years ago.
Category: Mac
Expert:  Mike replied 2 years ago.
Hello, my name is XXXXX XXXXX I look forward to assisting you today with your question and providing the best answer possible.

First I need some information and I also want you to check some things that may or may not be affecting the situation :

Please go to the Apple logo on the upper left of the screen, go to About This Mac (DO NOT Select More Info), and tell me the Version (under Mac OS X), the Processor and the Memory, it is all right there.

Click on the first icon in the Dock the "Finder", then click on Go at the top of the screen, you will see a drop down menu, go to Utilities. When that opens double click on the application called Disk Utility. When Disk Utility opens you will see your hard drive (usually Macintosh HD) on the left. Highlight your hard drive and click on Verify Disk on the far right. If that is OK in green type, then click on Repair Permissions on the left.

Note: If Verify Disk is not OK try to Repair. If Repair is successful then Repair Permissions if it is not successful let me know.
Customer: replied 2 years ago.

iphoto still not working from the iomega

Expert:  Mike replied 2 years ago.
So Verify Disk was OK in green type and then you Repaired Permissions? If so now Verify Disk on the Iomega.
Customer: replied 2 years ago.

The iomega is not an option in Disk Utilities, it appears in Finder under shared

Expert:  Mike replied 2 years ago.
So it is not plugged directly into the computer?
Customer: replied 2 years ago.

its wireless, connected to the wireless router

Expert:  Mike replied 2 years ago.
What model router? Is the Iomega formatted for Mac?
Customer: replied 2 years ago.

the router is Linksys E2000. I assume it is formatted, I have access to it. I can see and access folders without issue and at some point the iphoto library was working fine

Expert:  Mike replied 2 years ago.
It has to be formatted for Mac to use it to store your iPhoto library. Do you have this?

http://homedownloads.cisco.com/downloads/utility/CiscoConnect.E2000.1.3.11006.1.dmg
Customer: replied 2 years ago.

i do not have it...should i down load it? The iphoto library was working at one point from the iomega.....if i format will I loose the info on the iomega?


 


Is there a way to check on the iomega if its formatted for Mac?

Expert:  Mike replied 2 years ago.
Using the Utility I assume. Go here and read this:

The Harder Way: Non-Apple NAS Devices
Customer: replied 2 years ago.

i checked the activity log on the iomega and it seems the issue started when the "Your Home Media Network Hard Drive was shut down improperly, which can cause your most recent changes to be lost." Prior to that all was working fine.


 


I guess my next question would be if i cant get the library file to operate from the iomega and i cant copy it to the Mac and get it to work, how can I get my pictures off the Iomega...are they stored somewhere other than the iphoto library file? If i can get the photos off the iomega i can just create a new library.

Expert:  Mike replied 2 years ago.

All photos are stored in the file iPhoto Library so you should be able to copy it back to your Mac but you should rename it or move your old one so you don't replace it. Then unplug the drive for a few minutes.

Customer: replied 2 years ago.

but as i mentioned in my original question "I also tried copying it back to my desktop, its starts to copy and about 170mb into the copy it stops and i get the following error "The operation can’t be completed because you don’t have permission to access some of the items."

Expert:  Mike replied 2 years ago.
Then unplug the drive for a few minutes and try again.
Customer: replied 2 years ago.

i actually have to step away now, ill try to unplug and copy the library again when i return and let you know. Thanks for your help thus far...i hope we can resolve the issue since i have a lot of pictures on that library

Expert:  Mike replied 2 years ago.
Ok

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill Bill M. Schenectady, New York
< Last | Next >
  • Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill Bill M. Schenectady, New York
  • The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you! Frank Canada
  • My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed. One Happy Customer New York
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin Kernersville, NC
 
 
 

Meet The Experts:

 
 
 
  • Mike

    Mac Medic

    Satisfied Customers:

    6256
    Over 20 years IT experience with Apple computers in publishing, marketing and design.
< Last | Next >
  • http://ww2.justanswer.com/uploads/macthelife/2009-10-20_1899_mikesebaharsquare64.jpg Mike's Avatar

    Mike

    Mac Medic

    Satisfied Customers:

    6256
    Over 20 years IT experience with Apple computers in publishing, marketing and design.
  • http://ww2.justanswer.com/uploads/AS/ashiknasameen/2012-5-15_141836_final2.64x64.jpg Ashik's Avatar

    Ashik

    Mac Helper

    Satisfied Customers:

    5282
    7+ Years of Experience in troubleshooting Macs, iPhone, iPad, iPod etc
  • http://ww2.justanswer.com/uploads/DP/dpean/2012-6-6_172828_avatorme1.64x64.JPG Daniel's Avatar

    Daniel

    Mac Genius

    Satisfied Customers:

    4670
    Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.
  • http://ww2.justanswer.com/uploads/VI/vinodvmenon2005/1.64x64.jpg Vinod Menon's Avatar

    Vinod Menon

    Support Specialist

    Satisfied Customers:

    2068
    worked as a Tech support Associate for Apple products
  • http://ww2.justanswer.com/uploads/BE/beboo/2011-1-14_201648_n5063313142021801763.64x64.jpg Brandon M.'s Avatar

    Brandon M.

    Mac Support Specialist

    Satisfied Customers:

    1501
    10+ Years Mac Support as contractor and currently an IT Manager for law firm
  • http://ww2.justanswer.com/uploads/MA/MacDruid/IMG_0232.64x64.JPG John T. F.'s Avatar

    John T. F.

    Mac Druid

    Satisfied Customers:

    1408
    20+ years in the computer/Mac industry
  • http://ww2.justanswer.com/uploads/MA/MacHelpdesk/1d2d506.64x64.jpg David's Avatar

    David

    Mac Support Specialist

    Satisfied Customers:

    1236
    BSc, H.Dip, Apple Certified