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CompExpert, Mac Specialist
Category: Mac
Satisfied Customers: 1103
Experience:  Apple Desktop/Laptops with 8 years exp. Apple Certified
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My Apple TV will not connect to my wireless network. I recently

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My Apple TV will not connect to my wireless network.

I recently changed to a new router, I have configured it (Netgear R6300), and I have entered all the router info, and even reset my password, and keep getting the same error message "trouble connecting to network. All other wireless components are connected with no issue. your thoughts please

CompExpert :

try to reset your Apple TV ( ATV) then connect to your wifi again.

To reset your Apple TV, press and hold the Menu and Down keys for at least 6 seconds until the white light on the ATV rapidly blinks. Let go of the buttons and the device will restart.

Please let me know if there is still any issue. Thank you.

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Thank you,


Thank you for your response, but it didn't work. I have unplugged the router, the Apple TV. I have four bars out of for signal and it still won't work. I'm at a loss... your thoughts?



CompExpert :

Apple TV choose Settings > General > reset, try to reset to factory settings

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