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Ask Vinod Menon Your Own Question

Vinod Menon
Vinod Menon, Support Specialist
Category: Mac
Satisfied Customers: 2841
Experience:  worked as a Tech support Associate for Apple products
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My grandaughter got a hold of my ipod and she has messed up

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My grandaughter got a hold of my ipod and she has messed up my passcode or something
i cannot sign in to my 8gb i pod anymore.What do i have to do to reset passcode? it will not accept my passcode to reset it. When it is back to normal it will b out of her reach and everybody elses!! please help me? dan ohaver
Hi,

Which ipod is it? ipod nano/touch/classic?

Thank you
Vinod
Customer: replied 4 years ago.


i pod touch 8gb

Thank you, Daniel.

Unfortunately, the only way to get out this issue is to restore the ipod to factory settings.

Open itunes in the computer and connect the ipod. Now, on the ipod, press and hold the power button and the home button together until you see an apple logo. The very moment you see the apple, let go off the power button, but keep on holding the home button for another 10-15 sec.

your computer will now give a message that it has detected an ipod in recovery mode and needs to be restored.

Restore the ipod now and finally select the option "set up as a new ipod".

Let me know if you have any difficulty.

Vinod Menon and 3 other Mac Specialists are ready to help you
Customer: replied 4 years ago.

is the home button at bootom of display?

exactly. The home button is the round button at the the bottom.
Customer: replied 4 years ago.

do i stay online?

either way.

If the restore is going to take a long time (you would be getting an approximate time for the restore), you can go offline and come back later.

You can bookmark this website and get back to me anytime. Or save this link

http://www.justanswer.com/mac-computers/73aa4-grandaughter-hold-ipod-messed.html