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Daniel
Daniel, Mac Specialist
Category: Mac
Satisfied Customers: 587
Experience:  10 Years hands on computer training
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I added a new ID on my i-pad, but it boots to an old one for which I d

Resolved Question:

I added a new ID on my i-pad, but it boots to an old one for which I don't remember password. As a result i cannot download files or apps to it
Submitted: 1 year ago.
Category: Mac
Expert:  Daniel replied 1 year ago.
Thanks for choosing Justanswer, My name is XXXXX XXXXX X will be assisting you today.

Are you referring to your apple id?
Customer: replied 1 year ago.

Yes

Expert:  Daniel replied 1 year ago.
Alright do this .


  1. Go to your main screen and tap on “Settings”
  2. Now tap on “Store”
  3. Now tap on “Sign out”

Now go back iTunes from the device, you will need to enter your new user name and password.

 

 

Let me know if this does not work.

 

If this did work please don't forget to rate the answer with one of the top three ratings, as this is the only way that I receive credit for my time and answer.

 

Thank You, Dan

Daniel, Mac Specialist
Category: Mac
Satisfied Customers: 587
Experience: 10 Years hands on computer training
Daniel and 6 other Mac Specialists are ready to help you
Customer: replied 1 year ago.

It worked

Expert:  Daniel replied 1 year ago.
Aright please rate my answer with one of the top three ratings, as this is the only way that I receive credit for my time.

Thank You, Dan
Daniel, Mac Specialist
Category: Mac
Satisfied Customers: 587
Experience: 10 Years hands on computer training
Daniel and 6 other Mac Specialists are ready to help you
Expert:  Daniel replied 1 year ago.
Please don't forget to rate my answer.
Customer: replied 1 year ago.

When I enter my email address and password, i get "It looks like someone else is using your email account". Following instructions to recover doesn't work.

Expert:  Daniel replied 1 year ago.
Is this when you are trying to download an app or what are you doing when you get the error message?

Just making sure but we are still talking about your Apple Id correct?

Let me know,

Thank You, Dan

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