Before we start, please remember these things. It may take more than one step/answer to solve a problem. So If my answers don’t work or if you are not satisfied, please don’t Rate my answer bad/negatively (First two left Stars/Faces/Ratings are Negatives) but please Reply back to me by clicking the “Continue Conversation” or “Reply” button. Remember, only Rate answer after you are 100% Satisfied.
Nothing at all, no signs of life , I am convinced that the MacBook Pro is burnt out but when I used my stand-by laptop, I checked for updates, which resulted in wiping out everything, but left a whole series of what appear to be adverts for all the capabilities of the machine. Can I use my old iPad to install data on the stand-by machine without risking losing the data from the iPad?
Let me know if that didn't work, so we can continue troubleshooting. Don't Rate my answer until you are satisfied.
I am now too tired to continue with this procedure, but will try again later,probably tomorrow, I'm sorry about that but have only slept for an average of three hours per night for the last ten nights or so.
I tried all your recommendations, none worked. My own expert returned from a Greenpeace operation in Russia, looked at the laptop and said that the screen connection was broken. He then sent it off to company that he had used before, and it was sent back to me yesterday, with a new screen and and now works perfectly. And I slept very well last night.
Under the circumstances, I think that a full refund is due to me, don't you?
I await your early reply.
Roy Ernest Parker
As you know it is a hardware problem, something I can't fix online. You left me Bad Service rating for something out of my control. The Negative rating will badly affect my reputation here. Could you please change the rating to atleast OK Service and I will request the full refund for you.
Also did you tried my answer about transferring everything from your iPad to your PC. Didn't that work ?
I was advised by Apple that trying to transfer data fom my iPad would only result in wiping all my data from it and since they are the real experts, I didn't do it. If it will get my refund I am prepared to rate "Got the job done" (by Alan)
Sorry to say, but THEY are very WRONG. Believe me, You won't lose anything when you transfer via Imtoo iPad Computer Transfer. I know because I've been using that application and many other clients like you have had success with it.You will lose everything only if you sync via iTunes. I mentioned it in my answer above. So my answer is 100% correct except for the Macbook Problem. You can ask any other expert if you don't believe me. Since you are not satisifed, I will now request the refund for you, but please rate OK Service or Got the Jon done.I'm requesting refund now...
For God's sake, leave me alone, I have been told that I will have a refund credited to my account, and that should end the matter. My Laptop is fully
operable and I want nothing more to do with your company and will not reply to any more eMails.